Assistant Manager - Customer Service

5.0 - 10.0 years

3.0 - 8.0 Lacs P.A.

Nashik

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Assistant ManagerCall Center ManagementTeam handlingVoice ProcessCustomer serviceBpo Operations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage communication teams of Contact Center (inbound, outbound, and email) Maintain attrition Focus on process Improvement Introduce new concepts to improve and improve customer experience Act as a liaison between the management and the team

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