Assistant Manager - CRM

As an Assistant Manager in the Real Estate sector, you will play a crucial role in ensuring customer satisfaction and building long-term client relationships. Your responsibilities will include serving as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner. By understanding the needs and expectations of clients, you will build and maintain strong and lasting relationships. You will be responsible for delivering exceptional customer service to ensure a high level of customer satisfaction. Efficiently handling and resolving client complaints and issues will be a key aspect of your role. In terms of documentation and reporting, you will prepare and maintain accurate records of client interactions, transactions, and feedback. Generating regular reports on client activities and market insights for management will also be part of your responsibilities. To qualify for this position, you must hold a Bachelor's degree and have a minimum of 3 years of experience in client relationship management, preferably in the real estate sector. Strong verbal and written communication skills, excellent interpersonal skills, proficiency in Microsoft Office, the ability to work both independently and as part of a team, and strong organizational and time-management skills are essential for success in this role. This is a full-time position with a day shift schedule. Fluency in English is required for this role. The ideal candidate should have a total work experience of 5 years. If you are a motivated and detail-oriented individual with a passion for client relationship management in the real estate industry, we encourage you to apply for this Assistant Manager position.,