Assistant Manager Collections

Job Summary:

tele-collection

Key Responsibilities:

• Manage and guide a team of tele-collection executives.
• Monitor daily performance and ensure achievement of collection targets.
• Handle escalated cases and provide resolution to customers.
• Ensure adherence to company policies, compliance, and regulatory guidelines.
• Prepare and share daily/weekly/monthly MIS reports.
• Motivate and train the team to improve productivity and efficiency.

Requirements:

• Graduate/Postgraduate with 5-8 years of experience in collections/tele-calling.

• Must be on paper AM of Minimum 4 Years, Must be from BPO background with a team size - 50+

• Strong communication, leadership, and negotiation skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in MS Excel and reporting tools.

How to Apply Interested Candidate can share their updated CV at [HIDDEN TEXT] or WhatsApp - 9069719390

Fill the following details -

Current CTC

Expected CTC

Notice period

Team size

Total experience

Reason for change

Age

Current loc

Languages