Assistant Manager - Claims (Non EB)

Role Overview: As a Claims Specialist, your primary responsibility will be to effectively manage the claims process for clients, ensuring a smooth and fair settlement of claims. This will involve accurately reviewing and processing claims, collecting and maintaining all necessary documentation, and acting as the main point of contact for clients. Additionally, you will advocate for clients" interests, engage in negotiations with insurers for optimal settlements, address client concerns and inquiries, and facilitate conflict resolution to maintain positive client relationships. Key Responsibilities: - Review and process claims accurately - Collect and maintain all necessary documentation - Act as the main point of contact for clients - Advocate for clients" interests - Engage in negotiations with insurers for optimal settlements - Address client concerns and inquiries - Facilitate conflict resolution to maintain positive client relationships Qualifications Required: - Strong understanding of insurance policies, coverages, and claims processing - Familiarity with insurance regulations and industry standards - Excellent communication skills, both written and verbal - Strong interpersonal skills for managing client interactions with empathy and professionalism - Analytical thinking and problem-solving skills - Negotiation skills for engaging with insurers - Bachelor's degree in business, insurance, finance, or related field preferred - Prior experience in claims processing or related roles within the insurance industry - Relevant certifications in claims management or insurance claims will be beneficial - Proficiency in using claims management systems, CRM software, and Microsoft Office suite,