Assistant Manager / Business Development Manager - Sales

Assistant Manager / Business Development Manager - Sales

The Assistant Manager / Business Development Manager (BDM) - Sales is responsible for achieving sales budgets, expanding the customer base, and meeting defined targets related to Gross Profit (GP) and/or volume. This role requires an individual with strong sales and business development expertise, capable of meeting new prospects, maintaining relationships, and executing effective sales strategies within the international freight forwarding industry. The ideal candidate will be a self-driven, results-oriented individual with excellent communication, negotiation, and organizational skills.

Responsibilities:

• Meet a minimum of 5 new prospects daily

  and report back to the Regional Sales Manager (RSM)/Deputy General Manager (DGM) for

  New Business Development

  .

• Identify new business opportunities

  and build relationships to secure new accounts in line with company sales targets.

• Develop sales and business plans

  to acquire new accounts while fostering relationships with existing ones.

• Plan and execute direct sales activities

  to achieve monthly sales revenue and volume targets for

  Sales Activities & Reporting

  .

• Generate daily sales reports

  and provide feedback to RSM/DGM for performance reviews.

• Maintain and track KPIs

  , ensuring alignment with set sales targets and objectives.

• Work with existing accounts

  to increase sales opportunities and enhance customer satisfaction for

  Client Management & Relationship Building

  .

• Follow up on sales inquiries and leads

  using appropriate methods to ensure timely conversion.

• Review performance levels with clients regularly

  and address any concerns or feedback.

• Collect competitor and market data consistently

  and share insights with the team and RSM for

  Market Intelligence

  .

• Approach MNCs and other major customers

  as assigned by management.

• Generate and forward market leads

  and competitor information to CSM and RSM.

• Pass all sales opportunities to Customer Service Manager (CSM)

  for follow-up actions (quotes, sales mailers, closure) for

  Sales Process & Documentation

  .

• Ensure all sales activities are documented

  as per management's directive, including entering details in the E-cargo portal.

• Facilitate weekly and monthly sales performance meetings

  with the Sales Team/DGM for

  Sales Performance Review

  .

• Prepare and present detailed sales activity and performance reports

  for management.

Skills and Qualifications:

• Ability to prospect and secure new customers and markets

  in

  New Business Acquisition

  .

• Skilled in planning and executing sales activities

  to meet revenue and volume goals in

  Sales Strategy

  .

• Ability to gather competitor data and market trends

  to inform sales decisions in

  Market Intelligence

  .

• Expertise in managing customer relationships

  and growing existing accounts in

  Relationship Building

  .

• Deep understanding of international logistics, freight forwarding, and supply chain management

  is required.

• Proficient in generating and analyzing sales performance reports

  in

  Sales Reporting

  .

• Strong negotiation skills

  with a focus on closing deals and expanding business opportunities.

• Familiarity with using CRM platforms

  (e.g., E-cargo portal) and maintaining accurate sales records in

  CRM Software & Documentation

  .

• Ability to work collaboratively with internal teams

  (Sales, Operations, CSM) for seamless service delivery in

  Team Collaboration

  .

• Excellent communication and interpersonal skills

  , with the ability to deliver effective solutions to clients.

• Strong negotiation skills

  with the ability to close deals efficiently.

• Persistent and determined

  with the resilience to meet challenging goals and targets.

• Highly organized

  with the ability to manage multiple priorities and meet deadlines.

• Capable of motivating teams

  and coordinating with various stakeholders to achieve sales targets in

  Leadership Abilities

  .