Assistant Key Account Manager

Who We’re Looking For:

We are seeking a motivated and skilled Account Manager who have a basic knowledge of Digital Marketing, you will be the primary point of contact for clients, responsible for building and maintaining strong, long-lasting relationships. You will work to ensure client satisfaction, address their needs and concerns, and identify opportunities for account growth, including upsell and cross-sell opportunities.

Key Responsibilities:

1.⁠ ⁠Operate as the lead point of contact for all matters specific to assigned accounts.

2.⁠ ⁠Build and strengthen client relationships to achieve long-term partnerships.

3.⁠ ⁠Develop a thorough understanding of products and services to better upsell and cross-sell to clients.

4.⁠ ⁠Coordinate with internal teams to meet client needs and ensure timely and successful delivery of solutions.

5.⁠ ⁠Negotiate contracts and agreements to maximize profit.

6.⁠ ⁠Forecast and track key account metrics and prepare reports on account status for stakeholders.

7.⁠ ⁠Assist with challenging client requests or issue escalations as needed.

Preferred Qualifications:

1.⁠ ⁠Proven experience as an Account Manager or in a similar client-facing role.

2.⁠ ⁠Strong communication, negotiation, and interpersonal skills.

3.⁠ ⁠Experience with CRM software like Salesforce, Zoho, or HubSpot.

4.⁠ ⁠Excellent organizational skills and the ability to manage multiple projects at a time.

5.⁠ ⁠Strategic thinking and a passion for providing exceptional customer service.

About Company:

If you're excited about working in a dynamic and innovative environment, join our team at Togethr and help us revolutionize customer acquisition for eCommerce businesses!

Contact - Zeb Naz (+91 8887863483)