Assistant General Manager- Revenue Assurance

Role & responsibilities

The ideal candidate will have a deep understanding of revenue cycles in the insurance industry, strong reconciliation and audit experience, and the ability to liaise with cross-functional teams to resolve discrepancies and ensure compliance.

Revenue Assurance & Leak Prevention

• Monitor end-to-end revenue lifecycle (premium booking, collection, adjustment, refund) to identify and prevent revenue leakage.
  
• Develop and implement control frameworks for detecting anomalies in revenue data (e.g., policy issuance vs. premium collected).
  
• Ensure accurate and timely accounting of all revenue-related transactions.
  

Account Reconciliations & Controls

• Oversee periodic reconciliations of premium collections with bank statements, intermediaries, payment gateways, and core insurance systems.
  
• Investigate and resolve mismatches or outstanding entries in premium receivables, advances, or suspense accounts.
  
• Ensure proper accounting treatment of cancellations, endorsements, refunds, and reversals.
  

Reporting & Compliance

• Prepare and review daily/weekly/monthly revenue assurance reports for internal stakeholders and auditors.
  
• Ensure compliance with IRDAI regulations, IND AS/IFRS standards, and internal policies.
  
• Support internal, statutory, and regulatory audits with relevant reconciliations and documentation.
  

Process Improvement & Automation

• Identify gaps in existing processes and lead initiatives to enhance automation, accuracy, and efficiency in revenue assurance.
  
• Coordinate with IT, finance, and operations teams to ensure data consistency across systems (policy admin, ERP, bank interface).
  
• Contribute to system integration projects and finance transformation initiatives.
  

Team & Stakeholder Management

• Lead and mentor a team responsible for revenue assurance and reconciliations.
  
• Work closely with underwriting, claims, finance, compliance, and audit teams to ensure smooth revenue flow and reporting.
  
• Serve as a key contact point for resolving escalated issues related to revenue discrepancies.