Assistant / Deputy Manager HR

Summary/Objective:

HR Business Partner:

• Support end to end HRBP delivery.
• Foster a strong business relationship with the stake holders
• Induction and assimilation of the new joiners
• Employee Confirmation, Performance Management and Appraisals
• Employee Grievance and counseling
• Conduct regular employee connect sessions to understand their concerns and implement action plan to address them
• Conduct weekly meetings with respective business units
• Focus on supervisory enablement activities
• Plan and execute engagement activities for the location
• Address and resolve employee queries in a timely manner
• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance
• Work closely with management and employees to improve work relationships, build morale and increase productivity
• Provide HR policy guidance and interpretation
• Attrition Management and retention
• Manage all the documentation related to the employees that includes employee files, promotion/appraisal documents, statutory documents and exit documents

Reports, Audits & Compliances:

• Responsible for managing internal reports related with Attrition Analysis Ensuring proper database of reports is maintained
• Manage & facing internal & external audits
• Adhering to QMS & ISMS compliances, Training & Development
• Ensuring that proper induction and adequate trainings are being imparted to employees
• Facilitate & co-ordinate internal & external trainings for the employees

Corporate Initiatives:

• Oversee and coordinate day-to-day services and operations of the organization, ensuring compliance with company policies, procedures, regulations and standards of practice

Desired Candidate Profile:

• Education - UG - Any Graduate - Any Specialization) AND (PG- Post Graduate Specialization in Human Resource Management
• Understands BPO culture
• Excellent Oral and Written Communication skills
• Good client interfacing skills
• Energetic and self driven individual
• Employee development and performance management skills
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Integrated knowledge and understanding of human resources concepts, practices, systems, and procedures
• Ability to make administrative/procedural decisions and judgments.