Assistant Center Manager

Roles And Responsibilities:

• Focus on continuously enhancing patients’ experience through interaction and handle patient grievances.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Manage relationships with doctors and paramedical staff to provide seamless service delivery.
• Ensure service in proactive and responsive manner in person/telephone/electronic media.
• Overall responsible for staff grievances & roster management.
• Ensure the implementation and compliance of quality standards.
• Dealing with escalated customer issues, incident reports, and legal actions.
• Developing and implementing business, marketing, and advertising plans.
• Marketing, Network development and Govt. Liaisioning

Skill Required:

• Good technical knowledge in hospital administration
• Working knowledge of computer.
• Report writing skills
• Coordination and networking skills
• Ability to work as a team

About RAHI Care

RAHI Care Private Limited, is a leading organized dialysis chain with ~55 centres in Rajasthan, Odisha, Himachal Pradesh, Uttarakhand, Haryana

and Punjab. RAHI Care plans to increase the number of dialysis healthcare centres across India, including in the under-invested states - to reach

~100 centres by 2022. The company currently engages over 400 employees and performs in excess of 20,000 treatments every month. Its efforts

are supported by Neev Fund, an investment vehicle for UK Government’s DFID, SBI Group and SIDBI.

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person