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3.0 - 5.0 years
8 - 12 Lacs
Hyderabad
Work from Office
What is IBOR Services - responsible for? The team is responsible for a variety of investment accounting functions such as recording cash-related transactions in the SimCorp Dimension application, reconciling cash and security positions to various custodian records, and ensuring the portfolios are in good order for Portfolio Managers. What is the Senior Analyst - IBOR in the IBOR responsible for? The Senior Analyst is responsible for reviewing all IBOR Services Operations through process and data analysis in order to ensure that appropriate internal controls are in place. This may include reconciling, analysis, and/or reporting. To resolve non-routine problems in a timely manner in order to minimize financial and operational risk exposure. To support the IBOR Services teams initiatives, providing leadership and expertise in all key functions related to IBOR Services. May assist with the planning and administration of the daily work assigned to staff in order to ensure it is completed in accordance with departmental guidelines. What are the ongoing responsibilities of the Senior Analyst - IBOR? Core Responsibilities: Ensure timely completion of reconciliations, daily/periodic processes within a specified line group. Review and provide signoffs for accounting transactions which breaches specified thresholds. Support analysts in the resolution of cash and/or security breaks in a timely manner through use of effective communication skills. Monitor daily and monthly reporting requirements to ensure department deliverables are met. PrepareReview applicable reporting to internal and external entities. Propose procedure revisions as weaknesses and inefficiencies are identified. Assist supervisor in staff and workflow planning to ensure proper coverage of daily work within a specified line group. Provide training/cross training to new/existing team members Actively play a key role in project and process implementation, i.e., requirements gathering, gap analysis, roll out process/procedures, training, etc. Problem solving, decision-making and analytical skills: Analyze, identify, and report trends in a timely manner. Recommend ways to minimize the reoccurrence of any exceptions noted. Guide team in resolving non-routine problems and escalate to the supervisor and/or manager. Ensure timely resolution of these issues considering impact to other areas and sites. Liaise with internal and external teams to resolve issues and discrepancies Test and recommend process or product changes to maximize system efficiencies or enhancements and ensure that appropriate internal controls are in place. Other Responsibilities: Assist in compilation of management reporting such as performance metrics and ad hoc reporting. Complete tracking of assigned goals for performance management. Offer suggestions for improvement to department workflows. Attend, participate in and provide feedback for department meetings Work on special projects as assigned Assist with maintaining up-to-date department procedures. What ideal qualifications, skills & experience would help someone to be successful? Bachelor's Degree or equivalent experience in Business, Accounting or Finance preferred 3-5 years of accounting experience in the financial services industry Basic knowledge of mutual fund industry regulations and accounting standards Good knowledge of MS Excel and other Microsoft Office applications Able to work independently, take initiative and demonstrate accountability Good analytical and organizational skills Good verbal and written communication skills Experience with the SimCorp Dimension Accounting System and Reconciliation Manager would be viewed favorably Proficiency in business intelligence tools (VBA, Power Apps. Alteryx) preferred. Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential!
Posted 3 days ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Job Overview You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Understand business and ensures there is integration between business and technology. Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable Provides analytic support by coordinating data extraction from various databases and data interpretation. Create report templates and data gathering tools to meet desired future standard Data custodian & controller Trend analysis and aligning with account management team Technology Tools incl Helpdesk Trending and Analytics Deliver output files for reports and dashboards Sign off on data roadworthiness Facilitate Reporting on compliances Seek and collate data for analytics Generate MIS and reports as management requirement Predictive reporting Work with finance on budget targets Cross verification of data as per agreed TOR time to time Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own the reports. Custodian of all Site team statutory compliances , their documentation and records Would be responsible for all Audits related to compliance and will upload the OGS Compliance tool with all requisite documents Building statutory compliances are to be tracked for expiration and renewals All documentation recording to be ensured on shared folders related to compliance Site details You will be working at commercial site which is located at Gurgaon. Site dynamics Work ScheduleSite teame.g.Property Manager +2 Other details if any Sound like youHere is what were looking for Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an Executive / Sr Executive at Apollo Pharmacies Limited, you will report to the Projects Head and be based in Gujarat (Ahmedabad). Please note that traveling is mandatory for this role. You will be responsible for managing the Civil Work of stores at Apollo Pharmacy. Your main tasks will include delivering project-related activities, coordinating with cross-functional business teams to open new stores, and handling sourcing, maintenance, and Civil works. This will involve partnering with vendors and suppliers to plan and execute projects effectively. Key responsibilities for Civil Work include managing the team, providing daily updates to the central team, coordinating with cross-functional teams and business units, and working closely with vendors to meet store requirements. You will need to understand layout drawings, verify vendor work orders, coordinate asset orders and installations, ensure quality in asset management and civil works, and monitor timelines for handover to the business team. Additionally, you will be responsible for validating assets, verifying bills, and measurements from vendors. To excel in this role, you should have experience in a high-impact role within retail, store maintenance, and new store identification. Proficiency in basic Microsoft Excel and PowerPoint is required, along with knowledge of market trends related to rent, space availability, and geographic conditions. Soft skills such as being presentable and possessing good communication skills are essential for this position. The ideal candidate will have a minimum of 2+ years of experience in retail, preferably in maintenance, identifying new stores, or opening new stores. An engineering degree with expertise in civil or related fields would be an added advantage.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
bareilly, uttar pradesh
On-site
As a Real Estate Executive, your primary responsibility will be to lead the real estate activities of the company, which includes property acquisitions, sales, leasing, development, and asset management. It is crucial to ensure that the real estate assets are efficiently managed to maximize profitability and align with the organization's strategic goals. Your role will involve developing and executing long-term real estate strategies, identifying and evaluating new business opportunities, overseeing the management of the real estate portfolio, and managing budgeting, forecasting, and financial reporting for the real estate division. Moreover, you will play a key role in negotiations for property acquisitions, dispositions, leases, and development agreements. Building and maintaining relationships with brokers, investors, and other real estate professionals will also be essential. Leadership and team management are integral aspects of this role, as you will be responsible for leading a high-performing real estate team, setting clear goals, and collaborating with internal departments to achieve business objectives. Market analysis and risk management will be another critical area where you will monitor market trends, economic conditions, and competitor activities to identify potential risks and opportunities, ensuring the company's real estate assets are well-positioned in a competitive marketplace. Additionally, you will be required to communicate updates on portfolio performance, major transactions, and market conditions to the executive leadership team and external stakeholders. To excel in this role, you will need a Bachelor's degree in Real Estate, Finance, Business Administration, or a related field (Masters degree preferred) along with 10+ years of experience in real estate management, investment, or development. Strong negotiation skills, understanding of real estate law, finance, market analysis, leadership abilities, and excellent communication skills are essential. Your ability to work in a fast-paced, results-driven environment and lead complex projects from conception to completion will be crucial for success in this position.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be responsible for providing production support for PeopleSoft Finance application, including working on support tickets (incidents and service requests), break fixes, and data corrections. Your duties will also involve night batch monitoring, file interface monitoring, and creating and maintaining SOPs for production support activities. Additionally, you will be expected to generate production support reports and assist with periodic updates and maintenance tasks such as CPU patches, Tools Patches, and Image Updates. You will collaborate with the onsite development team for customization and new developments, as well as support the onsite BSA for functional documentation and analysis. To excel in this role, you should possess good analytical and problem-solving skills, be a self-motivated quick learner, and have expertise in PeopleSoft Technical Skills. You must have experience working on PeopleSoft 9.2 and PeopleTools 8.56 and above, with proficiency in PeopleSoft fluid development, Application Engines, App Packages, Component Interface, BI Publisher, Integration Broker, and Oracle SQLs. Functional knowledge in General Ledger, Asset Management, Billing, and PeopleSoft Security is also required. Ideal candidates will have prior experience in developing/supporting file-based interfaces, working on 9.2 Image updates, and developing/supporting PeopleSoft custom applications.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
The Infrastructure Senior Manager role is an intermediate position focused on driving Datacenter Site Operations in Mumbai. As part of the Data Center Site Management structure, you will oversee Datacenter site Operations, build-out the technology infrastructure, maintain high service standards, and drive efficiencies for the India Business. This role includes managing a team of Datacenter professionals and ensuring seamless 24*7 operations. Your responsibilities will involve delivering Datacenter site functions such as access management, asset management, physical infrastructure build-out, change tasks, break/fix support, and material handling of physical and information assets. It is crucial to consistently follow global product designs and process standards, manage stakeholder expectations, and mitigate risks at all stages. Additionally, you will be accountable for supplier oversight to ensure highly resilient operations for clients. As the Data Center Site Manager, you will lead a team responsible for provisioning system and network implementations, including rack, stack, structured cabling, server network, and advanced technologies like Core Network in spine-leaf architecture, Private cloud services, Converged Infrastructure, Software-defined storage, Storage Area Network, and Application containers. You will ensure timely and quality delivery of site functions, client delivery, infrastructure build-outs, change implementations, technical incidents, risk management, access management, asset management, and site & supplier governance. Qualifications: - Minimum 10 years of experience in a Technology Infrastructure role with people management experience - Previous experience in Financial Services or large complex/global environments preferred - Relevant Datacenter Site Operations experience with skills in Datacenter build and Infrastructure solutioning/integration - Ability to effectively communicate technical concepts to non-technical audiences - Experience in developing projects for design of metrics, analytical tools, benchmarking, and best practices - Strong written and verbal communication skills, analytic/diagnostic skills, and ability to collaborate with virtual and in-person teams to meet deadlines Education: - Bachelor's/University degree required, Master's degree preferred Please note that this job description provides an overview of the main responsibilities involved. Additional job-related duties may be assigned as necessary.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The role of a Relationship Manager in Corporate and Investment Banking at DBS involves acquiring and managing a diversified portfolio within the IBG 4 segment. The primary goal is to generate revenue from various sources such as assets, trade, cash, treasury, and fees while maintaining an acceptable level of risk for the bank. It is essential for the Relationship Manager to adhere to the lending guidelines set by the bank to achieve these objectives effectively. Key responsibilities include sourcing new asset relationships within the IBG 4 segment, ensuring a healthy income through cross-selling of various products, contributing to branch profitability, monitoring the portfolio to maintain delinquencies at a minimum, and implementing the IBG4 business strategy to increase market share while reducing concentration risk. Building the DBS brand value, expanding the network through marketing activities, and complying with the bank's processes and policies are also crucial aspects of the role. The Relationship Manager is expected to source new asset relationships within the IBG 4 segment, cross-sell liability, trade, cash, and treasury products, achieve budgeted revenues, conduct proper due diligence, onboard clients with clear account plans, monitor the portfolio closely, and ensure timely renewals of accounts. Adherence to KYC/AML requirements, providing MIS reports, completing learning programs, and maintaining relationships with local business stakeholders are also part of the job duties. The ideal candidate should have 3-5 years of overall sales experience with at least 2 years in SME/Business Banking Lending, a proven track record in asset business, knowledge of competitors and the marketplace, and familiarity with the SME segment. A Bachelor's degree in finance/economics/commerce or an MBA/CA is preferred. Excellent communication, listening, sales, and negotiation skills are essential, along with knowledge of working capital finance. DBS India emphasizes a culture that values and respects all employees, encourages professional development, offers flexible working arrangements, and promotes inclusivity and diversity. The bank expects employees to demonstrate business performance aligned with its PRIDE 2.0 values, prioritize customer satisfaction, uphold honesty and integrity, and continuously enhance their knowledge and skills. If you meet the requirements and possess the core competencies mentioned, you are encouraged to apply for this full-time Relationship Management position at DBS in Bengaluru, India. Join a dynamic environment that supports your growth and recognizes your achievements. Apply now to be a part of our team.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You will be part of the Production & Operations team at bp Technical Solutions India (TSI) center in Pune. The aim is to leverage bp's existing engineering and technical strengths to provide high-quality services to hydrocarbons and new energy businesses globally. TSI brings together diverse engineering capabilities to offer technical services in areas such as engineering, maintenance, optimization, data processes, projects, and subsurface, with a focus on delivering safe, affordable, and lower emission energy solutions through continuous innovation. As a Planner, your primary responsibility will be to support the delivery of reliability and maintenance activities by utilizing basic technical and analytical capabilities to ensure the safety, efficiency, and reliability of operations. You will be tasked with generating high-quality job plans and work packs to facilitate efficient scheduling, assignment, and execution of work. This includes planning work order tasks, managing daily backlog, maintaining job plan libraries, and identifying resources required for quality work packs. To qualify for this role, you must have a Bachelor's degree in Engineering (Electrical) or a relevant science degree, or a Diploma in Engineering (Electrical) along with equivalent industrial experience. You should possess a minimum of 5 years of relevant technical field experience, with a total of 7 years in the field. Additionally, experience in maintenance planning within the Oil and Gas or Processes Industry, knowledge of offshore facilities and typical equipment, and proficiency in Computerized Maintenance Management Systems (such as SAP or Maximo) and Microsoft Office applications are necessary skills. Your work hours will align with the India/UK/GOM shift to support Business Partners effectively. Furthermore, up to 10% travel may be required for this role, and relocation assistance within the country is available. This position does not offer remote working options. Joining bp means being part of a diverse and challenging environment that encourages learning and growth. The company values diversity and is committed to fostering an inclusive environment where everyone is respected and treated fairly. Various benefits, including flexible working options, paid parental leave, and retirement benefits, are offered to support employees in balancing work and life commitments. Please note that selected candidates may be subject to local policy adherence, which could include drug screening, fitness assessments, and background checks depending on the role. If you have a disability and require accommodation during the application process or employment, please contact us to discuss your needs.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an Asset and Configuration Management Analyst at Apex, you will play a crucial role in operating the Asset and Configuration Management processes while ensuring compliance with internal and external audits. Reporting to the Head of Asset and Configuration, you will assist in embedding the Asset and Configuration Management process, standards, governance, and controls across all technology and acquisitions using a single ITSM platform and Apex Global way of working. Your responsibilities will include managing stakeholder relationships, optimizing processes, and driving continuous improvement initiatives. Your primary responsibilities will involve maintaining an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout the IT Service Management Lifecycle. You will apply a continuous improvement approach to identify and track company assets, CIs, and their dependencies within the Configuration Management Database (CMDB). Collaborating with key stakeholders, internal teams, and external vendors, you will facilitate the introduction and retirement of assets through various changes, releases, upgrades, deployments, and acquisitions. Furthermore, you will support the Head of Asset and Configuration in managing the Data Governance Framework, monitoring the quality of updates to the CMDB (single source of truth) integrated with the Enterprise Architecture Platform solution (BizzDesign) and downstream processes. Establishing and maintaining relationships between infrastructure, applications, and business services and capabilities through the CMDB/CSDM will also be part of your role. You will work closely with IT teams to identify and resolve issues related to configuration and asset management, generate and analyze reports to identify trends and areas for improvement, and implement and maintain best practices for configuration and asset management. Monitoring and enforcing compliance with configuration and asset management policies and procedures, along with providing guidance and support to other IT teams on related issues, will also be essential. Key requirements for this role include proven experience in asset and configuration management using the ServiceNow platform, focusing on ServiceNow Discovery, Graph Connectors, and Multisource CMDB. Possessing ITAM, CAMP, CITAM, or other accreditations in the Asset and Configuration Management discipline is crucial. Strong attention to detail, the ability to process data, and work in a complex global organizational environment are essential. Additionally, you should have experience with ITSM tools like ServiceNow, knowledge of Cloud technologies, Physical and Virtual Infrastructure, and excellent verbal and written communication skills.,
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
As a Video Content Creator Intern at Futuresmith, you will be part of a dynamic digital marketing and brand management agency based in Kolkata, India. With a focus on providing effective marketing strategies for clients in industries such as esports, gaming, and technology, we are looking for a highly motivated individual to join our team for a 3-6 month unpaid internship with an incentive program. In this role, you will gain hands-on experience in creating and editing video content for real-life digital marketing projects. Your responsibilities will include producing and editing videos, storyboarding, optimizing content for various platforms, and managing video assets using tools like Adobe Premiere Pro, Final Cut Pro, or similar software. Collaboration with the marketing team is key to creating engaging visual stories that enhance the brand's digital presence and drive engagement. Your key responsibilities will involve assisting in creating and editing video content for social media, websites, and marketing campaigns, collaborating on storyboarding and concept development, optimizing content for different platforms, testing and refining videos for quality and engagement, managing video assets efficiently, collaborating with cross-functional teams, learning new video production tools and techniques, and documenting workflows for future reference and team collaboration. In return, we offer you the opportunity to work on real-world video projects, receive mentorship from experienced professionals, grow your career with the potential for a full-time position based on performance, and receive certifications and recommendation letters upon successful completion of the internship. To be successful in this role, you should be pursuing or have recently completed a degree, diploma, or certification in Video Production, Film, Multimedia Arts, or a related field. You should have a solid understanding of video principles and techniques, attention to detail in creating and editing content, a proactive attitude towards learning new technologies, a team-oriented mindset for effective collaboration, and the ability to commute to our office at Behala Flying Club, Kolkata for this onsite role. If you are passionate about video content creation, eager to learn, and ready to contribute to real-life projects in a fast-paced environment, we encourage you to apply for this internship opportunity with Futuresmith.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
We are seeking an experienced Wealth Manager with a solid background in the stockbroking industry to join our team. As a Wealth Manager, you will play a crucial role in offering personalized investment advice to clients and overseeing their investment portfolios to help them realize their financial objectives. Your responsibilities will include developing and nurturing relationships with clients to comprehend their investment objectives and risk appetite. You will be tasked with delivering tailored investment advice and recommendations to clients based on their unique requirements and situations. Monitoring and managing clients" investment portfolios to ensure they are in line with their goals and risk tolerance will also be a key part of your role. Market research and analysis to spot investment opportunities and risks, staying abreast of the latest market trends, and keeping clients regularly updated will be vital aspects of your job. You will also be expected to generate new business by identifying and pursuing potential clients and business opportunities, while maintaining a comprehensive understanding of our company's products and services and effectively communicating them to clients. Collaboration with other departments like research, compliance, and operations will be necessary to guarantee that clients receive top-notch and compliant services. Meeting or surpassing sales targets and KPIs will also be part of your objectives. To qualify for this role, you should have at least 5 years of experience as a Wealth Manager in the stockbroking industry and a proven track record of building and retaining a client base while achieving sales targets. A strong grasp of financial markets, investment products, and portfolio management strategies is essential, along with excellent communication and interpersonal skills. Furthermore, you should be able to work autonomously, juggle multiple priorities and deadlines, and possess strong analytical and problem-solving skills to address complex investment issues. A familiarity with relevant regulations and compliance requirements is crucial, and a Bachelor's degree in finance, business, or a related field is required, while an advanced degree or professional certification such as CFA is preferred.,
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
thane, maharashtra
On-site
You should possess a deep understanding of motion and design principles, allowing you to develop solutions that are grounded in thoughtful considerations rather than solely relying on technical expertise. Proficiency in After Effects and Premiere Pro is essential, supported by a strong portfolio showcasing high-quality motion work. Your ability to organize projects into reusable components and modular assets, coupled with a proactive approach to streamline execution, will be highly valued. A solid theoretical background in motion design, familiarity with industry standards, and emerging techniques are essential for success in this role. Creating and maintaining an inventory of frequently used assets for efficient workflows is expected. Additionally, a portfolio demonstrating your previous work and 1-2 years of relevant experience will be advantageous. Your passion for the field, eagerness to learn, and collaborative mindset are key attributes that will contribute to your success as a valued team member.,
Posted 4 days ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
You will be part of Medline India, a team of technology, finance, and business support professionals contributing towards the mission of enhancing healthcare services globally. Medline India, established in 2010 in Pune, serves as an offshore Development centre for Medline Industries LP in Chicago, USA. As a 1500+ member team, we focus on making healthcare operations more efficient and effective. We take pride in being recognized as a Great Place to Work by the Great Place to Work Institute (India) for our commitment to excellence from May 2023 to May 2024. Medline Industries LP, founded in 1966, is a leading global healthcare organization with over 36,000 employees spread across 125 countries. Our company, boasting 56 years of continual sales growth and annual sales exceeding $21 billion, is the largest privately held manufacturer and distributor of medical supplies in the United States. We offer a wide range of medical products and solutions to various healthcare providers including hospitals, surgery centers, physician offices, and more. As a part of the team, your responsibilities will include collaborating with business users and IT stakeholders, providing support for SAP FICO and related interfaces or modules, and monitoring the system's health to address any errors effectively. You will work closely with application and development teams to align with business requirements and ensure system stability and performance. To excel in this role, you should possess 6-9 years of experience in SAP FICO, including S4 HANA and ECC versions. Your expertise should cover various aspects such as New GL, A/R, A/P, Asset Management, Bank & Cash, Cost Controlling, Product Costing, and more. Strong analytical skills, problem-solving abilities, and effective communication are essential for this position. Desired skills include having undergone a certification program from SAP or SAP partners, understanding ABAP code, and proficiency in debugging. Your role will involve collaborating with cross-functional teams, identifying process improvements, and delivering optimal solutions within specified deadlines. Join us at Medline India and be part of a dynamic team dedicated to transforming healthcare services and making a positive impact worldwide.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
bhiwandi, maharashtra
On-site
As a diligent and detail-oriented individual, you will be responsible for reviewing Rental turnover and Gross Profit, maintaining MIS for the Rental & UE fleet, and ensuring IBL invoicing accuracy and performance by taking corrective action where necessary. Your role will also involve maintaining the CN register, conducting analysis of revenue, and monitoring STR / UE KPI. Additionally, you will be tasked with recommending Sell off UE trucks/Buy back / trade in / POJ4 and conducting monthly review meetings with Rental Operation to minute and monitor progress of action plans agreed upon. In this position, you will play a crucial role in producing defined regional and team statistical reports, conducting financial analysis of the asset portfolio including depreciation, maintenance costs, and ROI, and preparing accurate and timely reports on asset utilization, performance, and financial metrics. Your strong financial acumen will enable you to analyze asset performance effectively and generate precise financial reports. Furthermore, you will provide valuable insights and recommendations to senior management regarding asset investments, optimization opportunities, and budget planning. Your responsibilities will also include monitoring asset performance, tracking key metrics, and conducting regular evaluations to identify opportunities for improvement and cost reduction. Collaborating closely with the Rental/UE head, you will jointly ensure adherence to Credit Policy and monitor the developing AR situation, such as overdues and non-collections. You will work in tandem with the Commercial Team, Regional Sales/service teams, and Finance teams to track collections, disputes, breakdown cases, and escalate issues to Rental/UE for joint decision-making on visits to customers, provisions, terminations of rental contracts, and other related matters.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
ernakulam, kerala
On-site
You will be joining TAWI LUSH, an all-in-one Hospitality Solutions provider situated in Ernakulam. Our company specializes in Hospitality Management, Destination Management, Travel Consultation, Asset Management, Investment Management, Concept Building, Public Relations, and Hotel Brand Representation. We focus on supporting luxury hotel brands and resorts across regions like the Indian Ocean, Middle East, Central Asia, and Southeast Asia. As an Operational Executive at TAWI LUSH, your role will be full-time and on-site at our Ernakulam location. Your primary responsibilities will include overseeing day-to-day operations, managing commercial strategies, and contributing to the growth and enhancement of hospitality products. Collaboration with different teams will be essential to ensure smooth operations and the delivery of exceptional guest experiences. To excel in this role, you should possess experience in Hospitality Management, Operations, and Commercial Strategies. Strong organizational and leadership skills are crucial, along with excellent communication and interpersonal abilities. Knowledge of Asset Management and Investment Management is preferred, as well as the ability to develop and implement strategies for business growth. Prior experience in the luxury hotel or hospitality industry will be advantageous. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required.,
Posted 4 days ago
2.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Description: Job Title: Software Engineer - Data Governance, Associate Corporate Title: Associate Location: Bangalore, India Role Description As one of the world s leading asset management firms, data is at the heart of our operations. To support our growing data governance initiatives, we re seeking a Data Governance Tooling Engineer to help design, implement, and maintain the tools and technologies that form the foundation of our data governance ecosystem. This position will require strong software engineering skills and a deep understanding of building and operating platform services in a complex enterprise environment. The role is part of DWS s Data Platform Engineering organization. Data Platform Engineering builds and operates our critical enterprise data ecosystem to ensure high-quality, secure and compliant data flows across the organization. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support the deployment and configuration of Collibra and other data governance platforms Develop and customize workflows, dashboards, and integrations with Collibra and other tools Configure, implement and operate tooling for data observability and DQ management Troubleshoot and resolve technical issues related to the data governance technology stack Collaborate with data stewards, data owners, and business stakeholders to understand requirements and deliver technical solutions Identify opportunities to optimize data governance processes using automation and advanced tooling features Your skills and experience Strong software engineering background, with experience in Python, Java, or similar programming languages Strong software architecture skills Good understanding of fundamental data engineering concepts Hands-on experience with the Collibra Suite or similar platforms and their integration in the enterprise ecosystem Proficiency in building and deploying cloud-native applications on Google Cloud Platform, knowledge of IaC (Terraform) Knowledge of modern data platforms such as Snowflake or GCP BigQuery Familiarity with data quality measurement and related concepts How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. https://www. db. com/company/company. htm We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.
Posted 4 days ago
4.0 - 9.0 years
25 - 30 Lacs
Mumbai
Work from Office
Job Description: Job Title: Senior Risk Manager - Model Validation (AI/ML Models) Corporate Title: VP Location: Mumbai, India Role Description DWS Group (DWS) is one of the worlds leading asset managers with EUR 841bn of assets under management (as of 31 March 2023). Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognised by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines. We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management - as well as our deep environmental, social and governance focus - complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our investment approach strategically. The Risk platform is the independent risk oversight function of DWS. Model Risk is part of the Risk function and is designed to provide governance and control to manage a variety of models used in the Firm and associated risks. The Model Risk team works as a global organization with team members in New York, London and Frankfurt with a focus around validating, testing and overseeing the usage of models related to Corporate Risk (liquidity/economic capital) and Investment Risk for Liquid and Illiquid investment strategies. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Leading the delivery of the validation Book of Work for all Artificial Intelligence (AI) and Machine Learning (ML) models across the organization Conducting model validations on the DWS models, both in-house and vendor models, based on regulatory guidance, internal policy and procedures and best industry practice and communicate findings and recommendations to model owners and prepare the model validation reports Working closely with Investment teams on topics including model assumptions and limitations to ensure models remain fit for purpose Participating in independent model reviews on complex topics in accordance with business needs and regulatory requirements Review ongoing model monitoring reports, identify potential model risk and document the findings to key stakeholders while evaluating the corrective actions Assist in building benchmark models used across the model validation team, design backtesting or other methodologies to test the conceptual soundness of model assumptions We are looking for: Proven experience in the field of Quantitative Risk Management associated to AI and ML Experience of AI and ML model development from across the Investments, Consulting or Banking industry with an understanding of concepts associated to validating or developing risk models Strong quantitative skills utilising at least one of Python or C++ Good understanding of valuation methods, capital markets, portfolio theory and risk management Excellent verbal and written communications skills -- previous experience of writing either technical documentation related to model validation or development or independent peer-reviewed research articles Educated to post-graduate degree level in a quantitative field such physics, mathematics, statistics, economics or engineering, or with relevant industry experience / professional qualification How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. https://www. db. com/company/company. htm
Posted 4 days ago
8.0 - 10.0 years
15 - 16 Lacs
Bengaluru
Work from Office
The successful candidate will form part of the AM Global Internal Wholesales team, supporting the Sales and Distribution team on all aspects of designing, organizing and managing the insurance training curriculum and content for HSBC AM providing to the wider IWPB team. The role holder will be responsible for the following: Strategy, Vision & Planning: Develop creative and engaging strategies for delivering investment content including new channels / formats of delivery (such as through social media channels / influencer community etc). Responsible for timely delivery of training modules as part of the AM Wealth academy curriculum Lead and Inspire: Drive the vision and strategy of the AM Academy, fostering a culture of creativity and innovation within the team. Provide strong leadership and direction to your team, ensuring alignment with organizational goals. Team Management: Oversee the performance and development of Academy Managers, providing mentorship and coaching to enhance their skills and capabilities. Create an environment that encourages collaboration, creativity, and professional growth. Design and Develop: Oversee the creation of tailored Wealth and Investment learning content that aligns with IWPB training requirements and AM commercial priorities. Encourage the use of multimedia and innovative approaches to enhance learning experiences. Deliver: Ensure the effective implementation of training sessions and workshops that meet the needs of our clients and customers. Evaluate: Monitor and assess the effectiveness of learning initiatives through feedback and performance metrics, adjusting as necessary. Analysis to help understand what works and what doesn t, including leveraging AI/tools to support analysis / data Provide advice on the content of customer or internal stakeholder learning and development events. Conduct market assessments of other training, coaching and other learning events across competitors Senior Stakeholder Management: Collaborate with senior stakeholders across the business to align learning initiatives with strategic objectives and market needs. Build strong relationships with key stakeholders to ensure their support and engagement in the Academys initiatives. Work with Learning and Development to oversee the AM training agenda and delivery of agreed Investment learning content to relevant frontline sales channels Market Research: Stay informed about industry trends and best practices in learning and development, identifying opportunities for innovation and improvement. Support with campaign / product training requirements to bring commercial outcomes into training content. Accredit and enhancing AM growth for all channels on business training, case sharing and system highlight through professional training events Requirements Post Graduation / MBA or equivalent from a reputed institute; investment certifications preferred. 8+ years in the Asset Management and Capital Markets industry, with at least 5 years in Sales Management, coaching, and distribution support Experience working in a global, matrix organisation especially to support commercial activities for Distributors / Platform / Institutional clients. Strong understanding of financial markets, macroeconomic environments, and investment products, including their roles in Asset and Wealth Management. Proven leadership abilities to inspire and motivate teams while making informed commercial-focused decisions. Ability to lead and guide the team to prioritise to an ever changing environment. Strong analytical skills with the ability to distill complex data into actionable insights. Ability to distill complex and varied data into information; good process analysis and problem solving skills. Excellent written, verbal, and presentation skills, including advanced PowerPoint proficiency. Experience in stakeholder management, particularly with C-suite and Executive level leadership teams. Ability to prioritise and manage business tasks/projects. Customer driven with demonstrated commitment to improving customer experience and delivering excellent customer outcomes Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, so that success can still be achieved. Outstanding written and verbal communication skills, enabling productive dialogue with internal and external customers. Experience in training delivery and ability to adapt delivery style to audience. Relevant investment qualifications such as CFA, CIPM, or ESG certification. Knowledge of asset management models through funds and mandates. Understanding of learning principles and best practices in training and development. Experience in designing and delivering training programs across various formats (in-person, online). Proficiency in additional languages is a plus.
Posted 4 days ago
7.0 - 12.0 years
17 - 30 Lacs
Pune, Delhi / NCR, Mumbai (All Areas)
Work from Office
1.Ulta HNI Relationship Management 2.Portfolio Management 3.Manage&Build Existing Book 4. Both IC as well as Team Management roles available 5.High Value Cross-Sell 6.B Required Candidate profile 1.Should be handling HNI clients. 2.Exp in Portfolio Management 3.NISM/IRDA/AMFI if any can be strongly preferred. 4.Excellent Comm skills 5. Proven Experience 6.Insurance RM could be considered
Posted 4 days ago
2.0 - 5.0 years
8 - 9 Lacs
Mumbai
Work from Office
Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6. 7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance . We are currently seeking an experienced professional to join the WPB team Role Purpose The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives . In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to being successful in this role. In order to deliver a high quality service to our highest value personal clients the role holder will need to demonstrate an extensive knowledge of banking products and services across wealth and retail. The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude Principal Accountabilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Clients/Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimise referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership and teamwork Communicate effectively and works well with other teams within the Branch, Call Center, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability & Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B. 1. 2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM Financial Crime Compliance office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional Financial Crime Compliance AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead Financial Crime Compliance; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, Customer Due Diligence & Enhanced Due Diligence guidelines in order to ensure that the INM RBWM is fully compliant with the Politically Exposed Persons Line of Business Procedure. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM Retail Bank Wealth Management customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the Line of Business Procedur Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Provide high quality support to PRMs Build extensive knowledge of HSBC systems and procedures in order to handle client needs Proactively help HSBC identify opportunity to improve process efficiencies Sensitively redirect clients to the most effective and efficient channel Support the client in navigating the channel of their choice (to interact with HSBC) effectively and efficiently Ensure the client consistently receives a professional premium service which exceeds their expectations at all times Maintain high standards of control and operational practices in line with HSBC s expectations Ensuring the highest standards of customer service in terms of timeliness and customer experience. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines Premier is a key proposition in the bank s strategy. Over recent years, our business and organisation has made considerable progress both in our performance versus peer group and in our strategic transformation. Over the medium term we have been improving both our profitability and our ability to meet the needs of our target clients. Role Context We have four overriding principles that will apply to the delivery of all propositions, products and services through all channels to all customers at all times: We will treat all customers fairly We will apply the HSBC Group values and business principles in all of our dealings with customers We will meet, or exceed, all local and international laws, regulations, and codes of practice We will deliver services to customers in a manner that provides speed, ease, certainty and empathy Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Graduation with 2 to 5 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 4 days ago
2.0 - 4.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Provides support to users of desktop computers, laptop computers, tablets, mobile communication devices, printers and office equipment. Support may be on location or remote. Activities include provisioning, installation / set up, troubleshooting, providing basic training, technical guidance and client support on usage of all equipment. Responds to calls regarding system outages, troubleshooting and resolving users issues who are on location or working remotely. Strives to meet or exceed Service Level Agreements (SLAs) Required Qualifications Diploma or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Desktop Support. Excellent business English skills (Written and spoken). Installs and configures desktop, laptops, workstation and peripheral devices. Provides remote and face-to-face technical support for users, addressing computer, peripheral, connectivity and other problems. Responsible for tracking / maintaining / managing asset inventory and asset management. Strong Knowledge on Access Management, Windows Operating Systems, Active Directory, Azure Entra, Endpoint Tools, ITIL practises etc. Raises and maintains purchase requisitions / orders, and Vendor management. Manages work orders, tickets, problems or tasks within a structured ticket management system. Recommends and ensures timely, accurate, reliable upgrades & maintenance for all DN Corporate devices. Excellent communication and Interpersonal skills to handle the users globally with 24/7 support model. Preferred to have good scripting knowledge in Power shell, Automation Tools and IT Cloud Certifications.
Posted 4 days ago
8.0 - 13.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist IS Bus Sys Analyst - Configuration Management What you will do Let s do this. Let s change the world. In this vital role you will collaborate with infrastructure teams, application owners, platform engineers, and service management leaders to ensure the CMDB and IT asset data is accurate, complete, and aligned to enterprise standards. A key focus will be on identifying process and data quality improvements, defining user stories, enhancing automation capabilities, and ensuring continuous alignment with compliance, audit, and operational excellence goals. Serve as the Product Owner for Configuration and Asset Management processes within the ServiceNow platform. Collaborate with platform engineers, discovery owners, and business service owners to maintain and improve the quality, completeness, and accuracy of CMDB data. Define process documentation, configuration models, and CI relationships to support visibility and traceability across the IT ecosystem. Identify and prioritize enhancements to the CMDB, including automated discovery, integrations, reconciliation rules, and reporting dashboards. Develop user stories and process requirements to guide system enhancements in collaboration with ServiceNow administrators and developers. Support compliance and audit efforts by ensuring process controls and documentation meet regulatory and internal governance standards. Monitor key data quality indicators (DQIs), configuration item lifecycle status, and related KPIs; provide insights for continuous improvement. Support training, communication, and onboarding related to CMDB and ITAM process adoption. Partner with ITSM process owners (e. g. , Change, Incident, Problem) to align configuration data usage and dependencies. Act as a subject matter expert and advocate for best practices in configuration and asset management processes. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Amgen is seeking a Specialist IS Business Systems Analyst to serve as the Product and Process Owner for Configuration Management (CMDB) and IT Asset Management (ITAM) processes within the ServiceNow platform. This individual contributor role is responsible for the ongoing development, governance, and optimization of these ITIL-aligned processes and their supporting technologies. Basic Qualifications & Skills: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years of experience in Computer Science, IT or related field Configuration Management Expertise: Solid understanding of CMDB principles, service modeling, CI lifecycle, and ITIL-based configuration management practices. ServiceNow CMDB & ITAM Knowledge: Hands-on experience managing and improving Configuration and Asset Management modules within ServiceNow. Data Quality & Governance: Ability to define and monitor data quality metrics, reconciliation rules, and process controls to ensure CMDB accuracy. Process Documentation & Requirements Gathering: Strong skills in documenting processes, mapping data flows, and translating business needs into actionable requirements. Preferred Qualifications & Skills: Discovery & Integration Knowledge: Familiarity with ServiceNow Discovery and integrations with third-party data sources for CMDB enrichment. Audit & Compliance Awareness: Experience supporting regulatory and internal audits with documented processes, controls, and evidence. Visualization & Reporting: Ability to build or define dashboards and reports to track CI health, relationships, lifecycle, and DQIs. Cross-Process Collaboration: Understanding of how configuration data supports other ITSM processes (e. g. , Change, Incident, Problem) and service modeling. Professional Certifications: ITIL v3/4 Foundation Certification (mandatory) ServiceNow Certified Implementation Specialist (CMDB/ITAM) (preferred) Certified Service Asset and Configuration Manager (CSAM) (preferred) Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Attention to Detail: Careful and thorough in documenting and tracking process activities, with a solid focus on accuracy and completeness in data entry, validation, workflows, and testing. Effective Communication: Clearly and confidently communicates with both technical and non-technical audiences across diverse, cross-functional teams, influencing without direct authority when needed. Analytical & Problem-Solving: Skilled in interpreting data, identifying root causes, and developing practical, data-driven solutions to complex issues, including resolving data inconsistencies and driving process improvements. Initiative & Accountability: Highly self-motivated and proactive self-starter who works independently, handles priorities, and demonstrates strong ownership and follow-through on tasks and initiatives. Collaboration & Teamwork: Works effectively within global, multi-functional teams, actively supporting colleagues and contributing constructively to shared goals and process integrity. Adaptability & Flexibility: Maintains productivity and composure in dynamic environments with shifting priorities, evolving systems, and customer expectations, while ensuring high-quality outcomes. Time & Task Management: Handles multiple concurrent responsibilities efficiently, balancing priorities to consistently meet deadlines and deliver quality results. Process-Oriented Thinking: Demonstrates attention to detail with a structured, methodical approach to process analysis, improvement, and documentation. User & Customer Focus: Keeps stakeholder and end-user needs central when evaluating, designing, or enhancing processes and tools, with a focus on usability, integrity, and value. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 4 days ago
6.0 - 9.0 years
8 - 12 Lacs
Pune
Work from Office
ITAO is the custodian of the application and is responsible to apply and enable during Life-Cycle of the application the IT policies and procedures with specific consideration to IT management and Information Security. The ITAO ensures a clear separation of the responsibility within the project, aimed at achieving a safe and secure running of the application and compliance to regulations, policies and standards. ITAO is responsible for application documentation, application infrastructure reliability and compliance, and is usually the IT SPOC for audit initiatives. . Your key responsibilities Strategy & Architecture Enterprise IT governance: Reviews current and proposed information systems for compliance with the organisation's obligations (including legislation, regulatory, contractual and agreed standards/policies) and adherence to overall strategy. Provides specialist advice to those accountable for governance to correct compliance issues. Cloud Security & Governance : Migration on Cloud from on-prem setup end to end with ensuring application/infrastructure and Data Security Information security: Communicates information security risks and issues to business managers and others. Performs basic risk assessments for small information systems. Contributes to vulnerability assessments. Applies and maintains specific security controls as required by organisational policy and local risk assessments. Investigates suspected attacks. Responds to security breaches in line with security policy and records the incidents and action taken. Information content publishing: Understands technical publication concepts, tools and methods and the way in which these are used. Uses agreed procedures to publish content. Obtains and analyses usage data and presents it effectively. Understands, and applies principles of usability and accessibility to published information. Specialist advice: Actively maintains knowledge in one or more identifiable specialisms. Provides detailed and specific advice regarding the application of their specialism(s) to the organisation's planning and operations. Recognises and identifies the boundaries of their own specialist knowledge. Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organisation. Knowledge management: Maintains knowledge management systems and content to meet business needs. Supports others to enable them to complete knowledge management activities and form knowledge management habits. Reports on progress of knowledge management activities. Configures and develops knowledge management systems and standards. Supports changes to work practices to support capture and use of knowledge. Business risk management: Investigates and reports on hazards and potential risk events within a specific function or business area. Continuity management: Implements and contributes to the development of a continuity management plan. Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes. Coordinates the planning, designing, and testing of maintenance procedures and contingency plans. Data management: Assists in providing accessibility, retrievability, security and protection of data in an ethical manner. Methods and tools: Provides support on the use of existing method and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools. Change and Transformation Requirements definition and management: Assists in the definition and management of requirements. Uses standard techniques to elicit, specify, and document requirements for simple subject areas with clearly-defined boundaries. Assists in the creation of a requirements baseline and in investigating and applying authorised requests for changes to base-lined requirements, in line with change management policy. Delivery and operation Availability management: Contributes to the availability management process and its operation and performs defined availability management tasks. Analyses service and component availability, reliability, maintainability and serviceability. Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures. Service acceptance: Engages with project management to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes. Configuration management: Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring protection of assets and components from unauthorised change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of information and undertakes any necessary corrective action under direction. Asset management: Applies tools, techniques and processes to create and maintain an accurate asset register. Produces reports and analysis to support asset management activities and aid decision making. Change management: Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted). Seeks authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organisational procedures governing change management. Leads the assessment, analysis, development, documentation and implementation of changes based on requests for change. Security administration: Investigates minor security breaches in accordance with established procedures. Assists users in defining their access rights and privileges. Performs non-standard security administration tasks and resolves security administration issues. Application support: Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on application security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Problem management: Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Ensures that such problems are fully documented within the relevant reporting system(s). Enables development of problem solutions. Coordinates the implementation of agreed remedies and preventative measures. Analyses patterns and trends. Incident management: Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution. Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyses causes of incidents, and informs service owners in order to minimise probability of recurrence, and contribute to service improvement. Analyses metrics and reports on performance of incident management process. Skills and quality Quality assurance: Contributes to the collection of evidence and the conduct of formal audits or reviews of activities, processes, data, products or services. Examines records for evidence that appropriate testing and other quality control activities have taken place and determines compliance with organisational directives, standards and procedures. Identifies non-compliances, non-conformances and abnormal occurrences. Conformance review: Collects and collates evidence as part of a formally conducted and planned review of activities, processes, products or services. Examines records as part of specified testing strategies for evidence of compliance with management directives, or the identification of abnormal occurrences. Digital forensics: Contributes to digital forensic investigations. Processes and analyses evidence in line with policy, standards and guidelines and supports production of forensics findings and reports. Relationships and engagement Relationship management: Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information. Experience/Exposure Autonomy: Works under general direction. Uses discretion in identifying and responding to complex issues and assignments. Receives specific direction, accepts guidance and has work reviewed at agreed milestones. Determines when issues should be escalated to a higher level. Influence : Interacts with and influences colleagues. Has working level contact with customers, suppliers and partners. May supervise others or make decisions whichimpactthe work assigned to individuals or phases of projects. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Complexity: Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approach to issue definition and resolution. Knowledge: Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of knowledge. Has an appreciation of the wider business context. Takes action to develop own knowledge. Business skills: Demonstrates effective communication skills. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation, standards and procedures. Contributes fully to the work of teams. Appreciates how own role relates to other roles and to the business of the employer or client. Demonstrates an analytical and systematic approach to issue resolution. Takes the initiative in identifying and negotiating appropriate personal development opportunities. Understands how own role impacts security and demonstrates routine security practice and knowledge required for own work. Cloud Migration and Understanding: Basic Knowledge on IaaS/PaaS/SaaS and migration from different environments to Cloud Your skills and experience Experience 6 to 9 years IT Service Management, IT Governance or IT Project Management background. Excellent communication and presentation skills, highly organized and disciplined. Experienced in working with multiple stakeholders. Ability to create and naturally maintain good business relationships with all stakeholders. Comfortable working in VUCA (Volatility Uncertainty Complexity Ambiguity) and highly dynamic environments. ITAO will typically have a rather limited technical hands on involvement. A high-level understanding on the products/technologies below is welcomed: Databases: mainly Oracle Application/web servers (like J2EE based, especially JBoss, Tomcat, WebLogic Server, Apache) Management of security certificates. Unix servers very basic administration Microservices and SOA Communication and encryption protocols (mainly HTTP(S), SSL) Networking (firewalls, load balancers, etc) High Availability Architecture. Reasonable understanding and relevant experience in Agile-Scrum delivery and main tools (Jira & Confluence); 4-5 years of work experience in IT; 2-3 years project management or application owner experience. Preferable skills: Experience working with distributed development teams; Experience in finance products Experience on Google Cloud Security and Management
Posted 4 days ago
8.0 - 13.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. Roles & Responsibilities: Act as the Regional Service Delivery Lead for Deskside Support Services, representing DSS across regional IS and business teams. Lead and manage the MSP to ensure effective delivery, performance, and continuous improvement of deskside services. Partner with global DSS service owners and regional IS leads to align regional service models with global strategy. Monitor and govern SLAs, KPIs, and operational metrics, ensuring service excellence and proactive remediation of issues. Supervise hardware asset management and device lifecycle processes, including procurement, deployment, and retirement. Leverage platforms like ServiceNow to maintain accurate inventory, asset tracking, and compliance reporting. Drive year-over-year cost optimization, innovation, and continuous service improvement through benchmarking and collaboration. Create and maintain documentation including Visio diagrams, process flows, technical guidelines, and operational runbooks. Participate in and support global governance and regional leadership forums to influence strategic decisions and share standard processes. Act as the primary regional critical issue point and advisor for deskside support enhancements, issue resolution, and service evolution. Collaborate with global teams to evaluate and pilot emerging technologies that enhance end user services. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years Must-Have Skills: Vendor Management Expertise: Demonstrable ability to manage Managed Services Providers (MSPs) in a global, distributed service delivery model, ensuring service excellence and accountability. Service Delivery & ITIL Framework: Solid experience with IT service management frameworks (e. g. , ITIL), including managing SLAs, KPIs, and operational metrics for deskside or end user support services. Hardware Asset Lifecycle Management: In-depth knowledge of hardware lifecycle processes from procurement through retirement and asset tracking using platforms like ServiceNow. ServiceNow Proficiency: Practical experience with ServiceNow, particularly in asset/configuration management and reporting capabilities to enable service governance and compliance. Professional Certifications: ITIL v3/4 Foundation Certification (preferred) SAFe Product Owner/Product Manager (preferred) ServiceNow Fundamentals (nice to have) Project or Portfolio Management Certifications (e. g. , PMP, PPM) (nice to have) What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 4 days ago
4.0 - 10.0 years
5 - 6 Lacs
Jaipur
Work from Office
Supports the property s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR 4-year bachelors degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. Monitors, verifies and manages the acquisition and maintenance of property based systems. Assists in analyzing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Inspects the equipment or the environment. Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. Verifies solutions are consistent with the clients needs and brand specific IR environment. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. Consults on specific application issues or hardware/software problems. Provides feedback to Lodging IR on application functional performance and system performance. Managing Projects and Policies Supports determining whether events or processes comply with laws, regulations, or standards. Monitors processes and evaluates information according to SOP and LSOP requirements. Enforces IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. Verifies proper asset management. Performs on-site monitoring of all projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to your job. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. Manages vendors for property IT requirements functioning as escalation point for problem resolution. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 days ago
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