Artificial Intelligence Engineer

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role


Creating scripts by analysing Chat responses from customer/bot conversations.


Responsibilities


  • Providing an efficient and effective service to customers through creation of suitable process flows, using a system such as Visio.
  • Helping to shape effective customer communication within Conversational Channels, ensuring Global and Local compliance requirements are met.
  • Developing ideas for content aligned to our priorities and values and improving the way we communicate.
  • Maintaining and creating clear high quality writing for internal and external customer communications.
  • Proof reading copy to check spelling and grammar, tone and empathy.
  • Challenging and negotiating with stakeholders where necessary, to ensure the highest possible standards.

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