Artificial Intelligence Engineer

Job Title: Conversational AI Engineer

Experience Level: 3+ years in Conversational AI and 5+ years of Software development experience.

About the Role:

We are looking for a Conversational AI Engineer to design and implement intelligent chatbot solutions that enhance user engagement and streamline business processes. The ideal candidate will have hands-on experience with Conversational AI platforms—preferably Microsoft’s—and a solid understanding of NLP, dialog systems, and enterprise integrations. Exposure to Agentic AI frameworks is a strong plus, as we aim to build more autonomous and context-aware digital agents.

Key Responsibilities:

• Develop and deploy conversational bots using Microsoft BOT Framework, Azure BOT Services, and Power Virtual Agents.
• Design and implement dialog flows, NLP models, and multi-turn conversations.
• Integrate bots with enterprise systems, APIs, and third-party platforms.
• Collaborate with cross-functional teams including UX designers, product managers, and backend developers.
• Explore and implement Agentic AI capabilities to enhance bot intelligence and autonomy.
• Conduct testing, debugging, and performance tuning of bot applications.
• Monitor bot performance and continuously improve user experience and functionality.
• Maintain documentation and contribute to best practices in BOT development.

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 5+ years of experience in software development, with at least 2 years in Conversational AI.
• Hands-on experience with Microsoft Conversational AI tools (BOT Framework, Azure BOT Services, LUIS, Power Virtual Agents).
• Proficiency in programming languages such as C#, Python, or JavaScript.
• Strong understanding of NLP, dialog management, and conversation design.
• Experience integrating bots with APIs and backend systems.
• Strong problem-solving and communication skills.

Preferred Qualifications:

• Experience with Agentic AI frameworks (e.g., AutoGPT, LangChain Agents, BabyAGI).
• Familiarity with other Conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Rasa).
• Knowledge of Azure Cognitive Services, OpenAI APIs, and LLM orchestration.
• Experience with agile development and DevOps practices.
• Microsoft Azure AI certifications or equivalent.