Area SV Sales Manager - BCO (5B/5C)

Overall, your job purpose is to ensure the highest level of quality when interacting with customers, being customer-oriented, and creating value for customers as well as for Hapag-Lloyd. You will be responsible for directing customer sales, strategically developing key Beneficial Cargo Owner (BCO) segments including Key accounts (CIF and FOB) and Tender for industries such as Automotive, Chemicals, Retail, Food and Beverage, Agriculture, and Machinery. Your main goal is to drive the highest levels of quality towards the assigned BCO Accounts, maintaining a customer-oriented approach, and creating value for customers and Hapag-Lloyd. In this role, your key accountabilities will include evaluating customer potential and conducting MR Sales Planning, continuously improving the customer portfolio by securing new accounts and removing underperforming accounts, ensuring regular updates of all activities in Salesforce, reviewing customer performance with Sales Manager, defining appropriate actions, serving as specialists for a segmented vertical in the market, preparing and conducting visits, reporting and following up on visits, concluding contracts for MR customers, recording commitments, driving CU business for foreign MRs, engaging in TM discussions where relevant, providing feedback on the market to relevant stakeholders, and giving clear information to Sales Coordination regarding pricing requirements and handover to Customer Service. To qualify for this position, you should have an apprenticeship in Shipping or a bachelor's degree, along with 5 years of experience in the maritime industry or an equivalent combination of education and experience. Experience in Sales and/or Customer Service functions is required. You should possess advanced negotiation, decision-making, and presentation skills, self-confidence, and a friendly demeanor when dealing with others. Strong listening, verbal, and written communication skills are essential, as well as being a self-starter, self-motivated, resourceful, and responsive. You should have the ability to multi-task, set priorities, organize work, and implement action items, along with analytical skills. Working effectively in a team environment, good interpersonal skills, and comprehensive knowledge of user application systems such as FIS, CRM, COMPASS, and MS Office are also necessary. Fluency in English is a must. In terms of competencies and values, you are expected to embody Hapag-Lloyd Values/Behaviors, including Care, Move, Deliver, maintaining a positive and proactive attitude, displaying energy and good team spirit, being enthusiastic and committed to tasks, and upholding high integrity standards.,