Area Service Manager - Listed Automotive- Lucknow (BTech: 4 yrs+)

Employer      -  Listed Automotive Company

Role.         –   ASM

Job Location   -  Lucknow

Qualification   -  B.Tech ( 4 yrs+)

Role and Responsibilities

• Handling territory as ASM.
• Step up the customer experience.
• Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth
• Product performance feedback and competition benchmarking.
• TPM Implementation at Dealerships and drive the Service agenda
• Tracking competitor activities and keeping abreast with the latest trends and requirements.
• Readiness for new products.
• Product failure report and analysis to HO team.
• Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA
• Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.
• Service network/ Capacity expansion as per DSS norms – Dealers & ASDs.
• Control on Warranty Claims
• Promoting Sales by providing service support.
• Promoting Genuine Spares Sales.

Requirement:

Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of Finance

Please send your CV  with below details if this suits your requirement:

1. Current Salary –( Fix + Variable)

2. Expected CTC :

3. Current Employer –( if working)

4. Current Location

5. Notice Period –( if working)

6. Ok for Work from Office from Lucknow office-

7. Total years of experience ( in years)

8. Aggregate % in Btech 

9 10th and 12th &Bachelors percentile -

10 Reason for job change-

11 Last appraisal in % and received date-

12. Promotion Due (if any)-

13 Married./ single

14 DOB

15 Native Place

16.Years of exp as ASM in Automotive role -

Regards,

Saket

Phenom Placement