The Area Service Engineer for Beckman Coulter Diagnostics is responsible for i nstalling and maintaining instruments and systems in a laboratory environment and providing basic operational training at installation. He/she will need to provide effective product and customer support by ensuring timely execution of Preventive Maintenance (PM) & Modifications (MOD s), resolution of breakdowns by own capacity or by seeking timely support for difficult product issues avoiding unnecessary down time. He/she also needs to adhere to field service policies, procedures and standards as defined by the organization. Ensuring excellent customer relationship and willing to travel within the territory, often at short notice, are common expectations from the role.

This position is part of the Service Department located in Chandigarh and will be Fully Remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Service Team-North India and report to the State Service Manager, Chandigarh. You will be responsible for managing post sales technical services to our installed base in the state of Rajasthan . If you thrive in a challenging, passionate, instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organization read on.

In this role, you will have the opportunity to:

Grow along with a leading IVD segment organization
Provide on-site support to large client sites for our instruments which will lead to advancing healthcare and patient support
Interact with our team of service professionals and other cross function team enhancing knowledge and customer relationship skills.

The essential requirements of the job include:

Education

Diploma or Graduation- Biomedical Engineering (Any subjects with electrical and electronics in curriculum)

Experience along with Background and functional Knowledge.

Eight+ years on any type of with Basic experience on In-Vitro Diagnostics Equipment (Hematology, Chemistry, or Immunoassay) , Should have knowledge of Networking and Interface related issues. Should be able to work with MS-Office, MS-Teams and networking basics

Problem Solving Skills

Can logically resolve or troubleshoot in times of crisis and leverage expert help. Must have good verbal and written communication skills, preferably in English language.

It would be a plus if you also possess previous experience in:

Can independently handle 1 or more product group (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with timely expert support.
Able to handle large corporate clients and tertiary level hospitals and provide timely solutions to customer needs.
Ability to seamlessly coordinate and collaborate with other functions to achieve client delight.

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

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Area Service Engineer-Chandigarh