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Area Sales Manager - EL & PL

3 - 7 years

0 Lacs

thane maharashtra

Posted:6 days ago| Platform: Shine logo

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Skills Required

team management recruiting coaching mentoring performance monitoring networking customer management crm

Work Mode

On-site

Job Type

Full Time

Job Description

As a Team Manager, you will be responsible for overseeing the recruiting, target setting, coaching, mentoring, and performance monitoring of both on-roll and outsourced sales teams. Your role will involve networking with various stakeholders, both internally and externally. Additionally, you should be prepared to work extended hours and holidays to meet the turnaround times expected by both internal and external customers. In terms of Customer Management, you will be tasked with handling all activities related to external and internal customer requests. It will be your responsibility to ensure that all queries and complaints logged in the CRM system are resolved within the agreed upon Turnaround Time (TAT). You will also need to implement effective controls and checks to minimize customer complaints, particularly in the area of customer acquisition.,

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