Area Sales Manager - Cx

Job Description

Goals Key Result Areas Supporting Actions Painter & Contractor Partnering Painter & Contractor Partnering - Profiling & Field Verification - Manage the Field Verification Process of the contractors from start to end - Have a calendar in place to detail out target vs ach of all week / month / annual milestones - Profile contractors in FY23-24 Contractor data tracker to be handy at all times for capturing the market intelligence gathered by team Painter & Contractor Partnering - Engagement & Developing Relationship - Regular interaction and engagement to be planned with the opinion leaders in the contractor fraternity This should be done with a motive of developing strong relationships, driving business, getting market intelligence & making them spokesperson for brand ABG - Have a detailed plan / approach in place to be regularly discussed with ZSM Launch Preparedness Launch Preparedness - Product Sampling - Active involvement in the sampling activity Have a structure in place to conduct sampling, capture the activity and share timely feedback with the concerned team Launch Preparedness -Loyalty App Launch - Responsible for a successful launch of Loyalty App for the contractors Coordinate with central team to come up with a strong plan for contractor enrolment in the app - Plan & execute activations for the launch of app in small and big markets Academy Space Academy Space - Inception & Operations - Shortlist & finalize location for the academy by completing all the commercial requirements - Coordinate with central team for the complete designing of the academy - Design a strong holistic plan for launch of academy - Identify the training needs of the internal and external stakeholders to come up with a training calendars, database of trainees, training modules & space utilization plans Academy Space - Product Trials - Extend strong support for product trials by proving the necessary and timely inputs This should be supported with content creation for the new products Team Management Team Management - Recruitment, Onboarding & Development - Ensure timely recruitment and onboarding of all sanctioned positions - Conduct regular field visits to manage the non city markets with an intent of driving the team with the group objective - Have weekly & monthly discussions/ reviews with team Share necessary insights with ZSMs and central team Have a calendar in place to detail out the projects and timelines to your team Cross functional integration Cross functional integration - QC Audits - Ensure on-time QC Audit at 100% sites in strong coordination with PS Team This should be done with the prime motive of maintaining Unit NPS at decided % Cross functional integration - Integration - Strong coordination required with field and central teams required at all times Have joint market visits at least once a month to develop strong insights for driving painter/contractor fraternity and utilization of academy Qualifications: Graduate Report to: Deputy General Manager