Area Operations Manager

As a Parking Operations and Valet Manager, you will play a crucial role in overseeing the parking and valet operations to ensure seamless execution and exceptional customer service. Your responsibilities will include coordinating with clients, managing drivers, and identifying opportunities for business growth. You will be responsible for efficiently managing parking and valet operations, ensuring that services are delivered effectively. Collaborating with clients to understand their needs and preferences will be key to providing a high level of customer satisfaction. It will also be your duty to ensure that drivers are well-presented, trained, and equipped to deliver excellent service to clients. In terms of driver management, you will provide training and guidance to drivers on customer service, vehicle handling, and safety protocols. Monitoring driver performance and addressing any issues that arise will be essential to maintaining high service standards. Creating a positive and productive team culture among drivers will also be part of your role. In the area of business development, you will be expected to identify opportunities to expand the business, acquire new clients, and enhance services. Building and maintaining relationships with existing clients to encourage repeat business will be crucial. Collaboration with the management team to develop strategies for business growth will also be a key aspect of your role. Client relationship management will be a significant part of your responsibilities, requiring you to establish and maintain strong relationships with clients. Promptly addressing client feedback, concerns, and complaints in a professional manner will be essential to ensuring client satisfaction. To excel in this role, you should have 6-9 years of experience in operations management, customer service, or a related field. Excellent communication, leadership, and problem-solving skills are essential. Additionally, familiarity with parking and valet operations, customer service principles, and business development strategies will be beneficial. This is a full-time position with benefits such as health insurance and provident fund. The work schedule includes day shifts with weekend availability. This role requires in-person work at the designated location.,