Architecture Analyst

The Architecture Analyst will be functioning as an imaging, Autopilot and Intune specialist. The Architecture Analyst will be responsible for designing, implementing, and optimizing enterprise endpoint imaging and management solutions that are secure, scalable, and efficient. This includes leading efforts around Windows Autopilot provisioning, troubleshooting deployment issues, and enhancing device performance through automation and policy enforcement

Key Responsibilities:

• Endpoint Imaging:

  Architect and maintain enterprise-wide Windows imaging solutions using MECM and Autopilot.

• Desktop Management:

  Oversee the deployment, configuration, and maintenance of Windows desktop environments.

• Troubleshooting:

  Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.

• Automation:

  Develop and implement automation scripts to streamline desktop management tasks.

• Documentation:

  Maintain comprehensive documentation of desktop configurations, processes, and procedures.

• Collaboration:

  Work closely with other IT teams to ensure seamless integration and support of desktop systems. Provide expert-level support to technical partners.

Qualifications:

• Experience:

  5-7 years of experience in Windows desktop engineering

  or a related field.

• Technical Skills:

• Practical experience supporting Windows Autopilot including troubleshooting deployment workflows
• Experience with hybrid and cloud-native deployment models.

• Proficiency in Microsoft Intune Windows Device Management

• Strong understanding of Windows OS internals (kernel, registry, services, drivers, etc).

• Analytical Skills:

  Excellent problem-solving skills with a focus on troubleshooting Windows OS and OS deployment issues across diverse hardware and user environments

• Automation:

  Experience with scripting languages such as PowerShell for automation.

• Security:

  Foundational understanding of Windows security technologies, i.e policy, encryption, authentication, network security

• Communication:

  Strong verbal and written communication skills.

Preferred Qualifications:

• Experience developing and maintaining Windows Imaging in MECM
• Experience with DEX tools for troubleshooting endpoint issues
• Experience working in a Microsoft centric environment (O365, M365)
• Experience working in a large endpoint environment over 50k
• Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking