Apprenticeship - Operations Trainee || Hybrid || Gurugram

0 - 1 years

1 - 2 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Process customer requests in a timely and accurate manner
  • Ability to accurately read and interpret handwritten text
  • Communicates with customers through written correspondence if required
  • Provides follow up on requests that cannot be immediately resolved
  • Identify process improvements to increase efficiencies and streamline processes
  • Meeting and exceeding defined service level metrics on timeliness, productivity, accuracy, etc.

Preferred candidate profile

  • B.com/BBA/BA Graduates
  • Fluent communication in English
  • Comfortable with night shifts

Benefits

  • Hybrid work module
  • Transportation and meal facilities
  • Weekends off
  • Wifi & Night shift allowances
  • Full-time employment opportunity

Surbhi

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