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Application Tech Support Practitioner

3 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language) Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide timely and effective technical support to clients. - Troubleshoot and resolve network management center issues. - Collaborate with cross-functional teams to enhance system performance. - Document and maintain technical procedures and user guides. - Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in HPE Network Management Center. - Good To Have Skills: Experience with Python (Programming Language). - Strong understanding of network management principles. - Knowledge of network monitoring and troubleshooting. - Familiarity with network security protocols. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in HPE Network Management Center. - This position is based at our Pune office. - A 15 years full-time education is required. 15 years full time education

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Accenture in India
Accenture in India

Business Consulting and Services

Dublin 2 San Francisco

10001 Employees

5811 Jobs

    Key People

  • Bhupender Singh

    Managing Director
  • Manish Sharma

    Country Managing Director

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