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Accenture in India
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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture in India

2 years

0 Lacs

Bhubaneswar Odisha India

Posted:19 hours ago| Platform:

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Skills Required

support interface communication design python programming development training collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Tech Support Practitioner

Project Role Description :

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :

Python (Programming Language)

Good to have skills :

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will define client issues accurately and leverage your deep product knowledge to design effective resolutions, ensuring a high standard of quality in all interactions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of support processes to enhance client satisfaction. - Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language). - Strong problem-solving skills to address client issues effectively. - Excellent verbal and written communication skills to facilitate clear interactions with clients. - Ability to work collaboratively in a team-oriented environment. - Familiarity with application support tools and methodologies. Additional Information: - The candidate should have minimum 2 years of experience in Python (Programming Language). - This position is based at our Bhubaneswar office. - A 15 years full time education is required.

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Application Tech Support Practitioner