Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Gurugram
>
Accenture in India
>
Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture in India

2 years

0 Lacs

Gurugram Haryana India

Posted:4 days ago| Platform:

Apply

Skills Required

support interface communication design service management resolve development itil

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Quality Management, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure smooth functioning of the system or application. - Resolve client issues promptly and effectively. - Communicate with clients to understand their needs and provide appropriate solutions. - Collaborate with the development team to address technical issues. - Document and maintain records of client interactions and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Quality Management, Service Desk Voice Support. - Good To Have Skills: Experience with incident management tools. - Strong understanding of IT service management principles. - Knowledge of ITIL framework and best practices. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Quality Management. - This position is based in Gurugram. - A 15 years full-time education is required. 15 years full time education Show more Show less

More Jobs at Accenture in India

Application Developer

Ahmedabad, Gujarat, India

5 - 5 yrs

Salary: Not disclosed

Trust & Safety New Associate

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

GN SC&O - S&P – Business Solutions – Analyst

Hyderabad, Telangana, India

1 - 2 yrs

Salary: Not disclosed

Trust & Safety New Associate

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Trust & Safety New Associate

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Support Interview Now

My Connections Accenture in India

Download Chrome Extension (See your connection in the Accenture in India )

Download Now

Accenture in India

www.accenture.com

Business Consulting and Services

Dublin 2 San Francisco

10001 Employees

4290 Jobs

Key People

Bhupender Singh

Managing Director
Manish Sharma

Country Managing Director
Rashmi Bansal

Senior Executive Partner

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Application Tech Support Practitioner

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Accenture in India

Mock Interview

Download Chrome Extension (See your connection in the Accenture in India )

RecommendedJobs for You

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Application Tech Support Practitioner

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Application Tech Support Practitioner

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Accenture in India