Application Support

As an Application Support at our company located in Nagpur, you will be responsible for providing troubleshooting support using defined processes and procedures to ensure client queries are resolved effectively. Your role will involve coordinating with internal teams to deliver solutions, performing root cause analysis, and conducting client interviews. It is essential to have excellent professional English communication skills (both oral and written), problem-solving abilities, attention to detail, and the capability to explore applications. Logical thinking and being process-oriented to adhere to compliant processes are also crucial aspects of this position. Additionally, having knowledge of SQL would be beneficial. You should be prepared to work in rotational shifts. **Key Responsibilities:** - Troubleshoot client queries using defined processes and procedures - Coordinate with internal teams to provide resolutions to client issues - Conduct root cause analysis and offer correct resolutions to clients - Interview clients - Work in rotational shifts **Qualifications Required:** - Any Computer graduate If you are looking for a challenging role where you can utilize your problem-solving skills and communication abilities to support clients effectively, we encourage you to apply for the Application Support position.,