Application Support Engineer

Title: L2 App support Engineer

Location: Mumbai
Experience: Minimum 5 Years

Job Summary

The ideal candidate will have strong hands-on experience in SQL, PL/SQL, and the finance domain. In addition to application support, candidates with experience in system optimization and automation will be preferred.

Key Responsibilities:

• Provide Level 2 Application Support for critical banking applications
• Troubleshoot and resolve incidents, service requests, and application issues in a timely manner
• Write and optimize complex SQL/PLSQL queries for debugging and data analysis
• Work closely with internal teams and business stakeholders to ensure smooth application operations
• Identify areas for system/process improvement and suggest automation solutions where applicable
• Maintain detailed documentation of support issues, resolutions, and root cause analysis
• Adhere to banking IT protocols and ensure compliance with internal policies and standards

Required Skills & Qualifications:

• Minimum 5 years of experience in application support roles
• Strong knowledge and hands-on experience in SQL and PL/SQL
• Solid understanding of the finance or banking domain
• Experience in incident management, problem resolution, and performance tuning
• Good interpersonal skills with the ability to work professionally and respectfully in a team
• Strong analytical and problem-solving skills

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Application support: 5 years (Required)

Work Location: In person