Home
Jobs
Accenture logo

Application Support Engineer

7 - 9 years

3 - 7 Lacs

Bengaluru

Posted:1 week ago| Platform: Naukri logo

Apply

Skills Required

aws iam dynamo db unified communications aws lambda cloud infrastructure python oracle customer service networking javascript sql server sql node.js technical support application support linux troubleshooting mysql shell scripting aws db unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cloud Infrastructure Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Desired Responsibilities: Design, develop, and deploy contact center solutions using AWS Connect. Customize and configure AWS Connect to meet the specific requirements of various projects. Integrate AWS Connect with other AWS services such as Lambda, DynamoDB, and S3. Develop and maintain Interactive Voice Response (IVR) systems and other customer service workflows. Implement security best practices to ensure data protection and compliance. Troubleshoot and resolve issues related to AWS Connect deployments. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Monitor and optimize the performance of AWS Connect solutions. Create and maintain documentation for system configurations, processes, and procedures. Stay updated with the latest AWS services and best practices.Technical Experience: 9+ years of experience in developing solutions with AWS services. Hands-on experience with AWS Connect, including setup, configuration, and troubleshooting. Proficiency in programming languages such as Python, JavaScript, or Node.js. Experience with AWS Lambda, DynamoDB, S3, and other AWS services. Knowledge of contact center operations and customer service processes.Professional Attribute Minimum 8 years of hands-on experience on one or more products mentioned above. Team handling / people management, good communication skills. Excellent communication skills. Previous experience working with cross geography teams. Ready to work in shiftEducation Bachelor's degree in engineering preferred. Qualifications 15 years full time education

More Jobs at Accenture

International Non Voice Process

Chennai, Jaipur

Experience: Not specified

|

INR 4 - 8 Lacs

Customer Service Executive | Up To 39K | English Required Apply Now

Chennai, Indore, Bengaluru, Chandigarh, Hyderabad, Gurgaon, Jaipur, Kolkata, Mumbai (All Areas)

Experience: Not specified

|

INR 2 - 4 Lacs

Application Lead

Hyderabad

3 - 8 yrs
|

INR 10 - 14 Lacs

Advanced Application Engineer

Bengaluru

7 - 12 yrs
|

INR 5 - 9 Lacs

Application Developer

Bengaluru

3 - 8 yrs
|

INR 5 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Aws Iam Interview Now

My Connections Accenture

Download Chrome Extension (See your connection in the Accenture )

chrome image
Download Now
Accenture
Accenture
www.accenture.com

Professional Services

Dublin

600,000+ Employees

36723 Jobs

    Key People

  • Julie Sweet

    Chairman & Chief Executive Officer

  • KC Choi

    Global Lead for Technology & Chief Operating Officer

RecommendedJobs for You

CorroHealth logo

Application Support Engineer

CorroHealth

Hyderābād

Accenture in India logo

Application Support Engineer

Accenture in India

Gurugram, Haryana, India

Accenture in India logo

Application Support Engineer

Accenture in India

Gurugram, Haryana, India

Accenture in India logo

Application Support Engineer

Accenture in India

Ahmedabad, Gujarat, India

Spotnana logo

Application Support Engineer

Spotnana

Pune, Maharashtra, India

Black Turtle logo

Application Support Engineer

Black Turtle

Gurugram

Black Turtle logo

Application Support Engineer

Black Turtle

Gurugram

Recro logo

Application Support Engineer

Recro

Bengaluru, Karnataka, India

Application Support Engineer

Fresa Technologies Pvt Ltd

Chennai, Tamil Nadu

Accenture services Pvt Ltd logo

Application Support Engineer

Accenture services Pvt Ltd

Coimbatore, Tamil Nadu, India