Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : PeopleSoft PeopleTools Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead continuous improvement initiatives within the team Develop and implement best practices for application support Mentor junior team members to enhance their skills Professional & Technical Skills: Must To Have Skills: Proficiency in PeopleSoft PeopleTools Strong understanding of SQL and database management Experience in troubleshooting and resolving technical issues Knowledge of ITIL framework for service management Hands-on experience in application support and maintenance Additional Information: The candidate should have a minimum of 5 years of experience in PeopleSoft PeopleTools This position is based at our Bengaluru office A 15 years full time education is required Qualification 15 years full time education