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Application Support Engineer

Application Support Engineer

Accenture

3 - 8 years

3 - 7 Lacs

hyderabad

Posted:4 hours ago| Platform:

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Skills Required

architecture java business systems ibm integration bus troubleshooting data transformation analytical skills monitoring tools communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM App Connect

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support.
Roles & Responsibilities

Strong analytical skills and the ability to pay careful attention to detail

Capacity to work well in groups and a willingness to understand the various roles played by fellow team members

Knowledge about the subject area in which they are working

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the development and implementation of best practices for application support.

Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.
Professional & Technical Skills:

Positive Attitude -Communication skills -Flexibility -Taking initiative

expert knowledge in IBM App Connect with Java knowledge and IBM MQ

The ability to develop and interpret technical plans

A creative approach to problem solving

should have strong analytical and problem-solving skills in IBM Integration Bus and good Java knowledge

Analyze Business Requirements and Assess Impact With Existing Database Architecture

Constantly Seeking and Learning New Technology

Must To Have Skills:

Proficiency in IBM App Connect.

Strong understanding of integration patterns and data transformation techniques.

Experience with troubleshooting and resolving application issues in a timely manner.

Familiarity with monitoring tools to ensure system performance and reliability.

Ability to collaborate effectively with cross-functional teams to address application challenges.
Additional Information

The candidate should have minimum 3 years of experience in IBM App Connect.

This position is based at our Hyderabad office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer