Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP SuccessFactors Learning
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and procedures to enhance team knowledge. - Engage with stakeholders to gather requirements and provide feedback on system improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Learning. - Strong understanding of application support methodologies and best practices. - Experience with troubleshooting and resolving software issues in a timely manner. - Familiarity with system integration and data management principles. - Ability to communicate technical information effectively to non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in SAP SuccessFactors Learning. - This position is based at our Bengaluru office. - A 15 years full time education is required.