Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, NetScaler Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Description:Citrix Engineer provides high-class troubleshooting and solutions to problems relating to the Citrix platform. The individual maintains and monitors how the Citrix settings and dependencies perform. Also, he/ she offers Citrix support and perform administrative duties relating to the final consumer's environment. Finally, the professional ensures that the Citrix server's off-hour upgrades and upkeep, get applied and coordinated. The engineer is responsible for any issues related to applications, network, and storage. The users usually look for a Citrix Engineer when they encounter any problems. It has become mandatory for the engineers to keep themselves updated with the changing technologies.Must Have Skills: Citrix XenApp and Xen-Desktop, PVS and MCS, UPMGood to Have Skills: Azure AVD basic knowledgeJob RequirementsKey Responsibilities Managing the published applications on Citrix Xen-app Managing VDI workloads through Xen-desktop. Publishing application as per the requirement. Deploying Virtual desktops, capacity management for the VDI Platform. Deep technical skills in Machine creation services, Machine catalogs and delivery groups. Patching and vulnerability Management on Citrix servers. Managing the Hypervisor, where VDI's are hosted, VDI patch management, application deployment strategies. In-depth understanding of pooled and streamed Machines. Managing the DB where all Citrix site configurations are stored. Managing Provisioning services. (V-disk configuration, target device MGMT) Experience in doing in place and parallel Citrix infra upgrades. Experience in VDA upgrade via MECM packaging and automation. Experience in upgrading Windows 10 OS and working with application team for compatibility issues and doing end to end troubleshooting. Responsible for incident, change, service request and Problem management. Need to have scripting skills in PowerShell. Technical Experience: Citrix XenApp / Xen-Desktop 1912 CU6 , CVAD 2203 Administration of Citrix XenApp Sites Storefront configuration and administration PVS administration (Creation of golden image, target device management, Troubleshooting) Configuration of Citrix server policies, Load Management and Printers in the sites. Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 1912 Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment. In-depth knowledge in dealing with Windows Registry and File Systems. Green field deployment of Citrix and Upgradation Minimum 18 months of experience in managing Citrix Xen-app, Xen-Desktop and PVS administration. Need to have good understanding of ITIL process. Architecting and planning for a Citrix Infra on Azure Platform. Professional Attributes: Take part in 24x7 Shift rotations including Morning, Evening and Night Shifts. Work out of hours, evenings, nights, weekends, bank holidays at reasonable request to perform production changes. Travel to other locations when required. Able to work from home occasionally. Be flexible to work with other platforms. Improve the Knowledge in different and latest technologies. Educational Qualification: Graduate. Qualification 15 years full time education