104 Netscaler Jobs

The Business Entity As a customer support engineer at Cisco Managed Services (CMS), you will have the opportunity to join a team of highly skilled engineers dedicated to supporting strategic accounts. You will play a crucial role in providing value to customers and advancing your career while working with a leading technology industry. Your role will involve excelling in technical issue resolution and customer management. Meet the Team Being part of the Cisco CMS organization means being part of a dynamic, fast-paced, and supportive team that is committed to enhancing your skills while managing technical support for some of Cisco's largest customers. You will collaborate with various technical and advanced service organizations within Cisco, gaining valuable insights into the IT services industry, from pre-sales to day 2 support, focusing on key customers. Roles & Responsibilities: - Ensure 24/7 availability of the production environment and support critical customer operations. - Participate in Change Advisory Board Review Meetings both internally and with customers. - Support the root cause analysis process and ensure the remediation of major issues. - Provide assistance in a support capacity for problem and incident resolution, taking ownership of major incidents and problems. - Demonstrate a strong understanding of the ITIL framework and its application in a production environment. - Troubleshoot and resolve incidents and problem tickets within SLA/SLO. - Develop and maintain knowledge of existing and new technologies and align infrastructure design and implementation with managed components. - Perform troubleshooting and diagnosis of complex issues. - Contribute to continuous improvement and suggest process changes. - Offer phone/email consultation to debug complex network problems independently. - Provide systems/product training to peers within the team. - Take ownership and demonstrate accountability in managing cases and customer situations. Attributes of a Successful Candidate We are seeking individuals with the following qualities and skills: - Ability to thrive in a fast-paced, high-pressure, cross-functional, cross-country, territory, and theater environment. - Display a high level of maturity and confidentiality. - Attention to detail and excellent interpersonal skills. - Strong presentation and communication skills. - Effective time management skills. Required Skills - In-depth knowledge of Data Centre Networking and Data Centre Products. - Experience in the Networking industry and familiarity with products and protocols. - Proficiency in technologies such as TCP/IP, Routing Protocols, QoS, Multicast, MPLS. - Knowledge of Data Centre Nexus Routing & Switching, SDN, ACI. - Experience in troubleshooting using tools like Wireshark. - CCNP/CCIE Certification (R&S or DC). - Familiarity with Cisco products like Nexus series, ACI, APIC, VXLAN. - Exposure to troubleshooting ACI devices. - Working knowledge of L4-L7 Load Balancing NetScaler, Firewall/Security Products. - Understanding of Python, APIs, and programming languages. - Knowledge of virtualization products like VMware, OpenStack. - Familiarity with security firewall products. - Strong team player. - Ability to assertively communicate and demonstrate technical leadership in troubleshooting scenarios. Education & Experience: - Bachelor's degree in a technical field or equivalent with 3-6 years of related Data Centre and Network experience. - Preferred CCNA/CCNP/CCIE Certification (R&S or DC). - 8-12 years of experience in Data Centre technology at a Network Operations Center or Technical Assistance Center. - Technical expertise in ACI, Data Center, Cloud & Virtualization technologies. - Ability to engage with internal and external executive-level customers confidently while delivering an exceptional experience. - ITIL knowledge. #WeAreCisco #WeAreCisco where every individual contributes their unique skills and perspectives towards our shared purpose of powering an inclusive future for all. At Cisco, we celebrate diversity and prioritize unlocking potential. Our employees experience continuous learning and development opportunities, shaping multiple careers within one company. Our technology, tools, and culture have led the way in hybrid work trends, enabling everyone to excel and thrive. We recognize our responsibility to bring communities together, with our people at the core. Through our 30 employee resource organizations, known as Inclusive Communities, one-third of Cisconians collaborate to foster belonging, learn, and make a positive impact. With dedicated paid time off for volunteering, we give back to causes we care about, with nearly 86% of our employees actively participating. Our purpose, driven by our people, positions us as the global leader in technology that fuels the internet. By helping our customers innovate their applications, secure their enterprise, transform infrastructure, and achieve sustainability goals, we make a difference. Every step we take is a step towards a more inclusive future for all. Join us to take your next step and be yourself at Cisco!,

Experience: Minimum 1 year of relevant experience Required Skills: Hands-on experience with Cisco, Citrix NetScaler, Checkpoint/FortiGate/Palo Alto, load balancers, firewalls, SDN; basic routing protocols (BGP/OSPF); excellent troubleshooting and communication skills Certification: CCNA, CCDA, CCNP, CCDP (preferred)

Install and integrate new server hardware and applications. Keep an eye out for needed updates. Ensure network security and connectivity. Monitor network performance (availability, utilization, throughput, goodput, and latency). Required Candidate profile Ability to set up and configure server hardware. Familiarity with backup and recovery software. Great at organising, prioritising and multitasking. Juniper, Cisco, CWNA or BCNE training. Perks and benefits Travel benefits. Paid sick leave. Gratuity.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, a place where you can grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. Expand your skills and expertise in the current role, preparing for future advancements. Encouraged to take every opportunity to further the career within the global team. - Hands-on experience with Citrix XenApp/XenDesktop in medium to large enterprise environments. - Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. - Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services, and Windows operating systems. - Hands-on knowledge of VMware/XenServer/Hyper-V management and Administration. - Excellent knowledge of Dev, Test, pre-production, and Production environments, including best practices. - Excellent knowledge of Citrix XenApp\XenDesktop patch management and best practices. - Excellent knowledge of Application streaming and streaming profiler. - Understanding of NetScaler features and deployment scenarios. - Hands-on knowledge of Citrix Director & Monitoring tool installation and administration. - Excellent knowledge of different profile management solutions and troubleshooting. - Good written and oral communication skills, detail-oriented approach to problem-solving. - Good knowledge of handling Citrix database. - Incident Management + Change Management (Planning & Execution). - On-call Escalation. - Root cause analysis / Problem Management + Capacity / Architectural Management. - SLA compliance for tickets. Workplace type: On-site Working Equal Opportunity Employer,

The role of VDI SME (Subject Matter Expert) involves maintaining and updating security agents on VDI infrastructure and software on VDI images (VDAs). You will be responsible for managing and supporting VDI environments, which includes tasks such as sizing, image maintenance (merging, consolidation, deletion), and delivery group configuration. Additionally, you will implement and update VDI security policies using tools like AppSense. As a VDI SME, you will troubleshoot issues related to Citrix, Windows/Linux OS, security tools, VMs, and hardware, and escalate them when necessary. It will be part of your responsibilities to perform OS (Windows/Linux), firmware, and security patching and updates. You will also work with Nutanix and NetScaler platforms, and be required to join incident calls, update support tickets promptly, and escalate issues as needed. The ideal candidate should have at least 6-8 years of experience as a VDI SME. Hands-on experience with Nutanix, NetScaler, and Citrix is essential. A strong knowledge of Windows and Linux environments is required, along with experience in using VDI security tools like AppSense. Key Skills: - VDI - Nutanix - NetScaler - Troubleshooting If you meet the above requirements and are looking to take on a challenging role as a VDI SME, we encourage you to apply and be a part of our dynamic team.,

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities:58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Enterprise Network Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities:- 58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

You will be joining a global team that is passionate about innovating with science and technology to enrich people's lives in Healthcare, Life Science, and Electronics. As a Senior Citrix Engineer with over 10 years of experience, you will be responsible for designing, implementing, and maintaining complex Citrix & NetScaler ADCs environments. Your expertise in Citrix virtualization solutions, including Citrix Virtual Applications & Desktops, and Citrix Cloud, will be instrumental in ensuring seamless integration with other IT systems and applications. You will play a key role in troubleshooting and resolving Citrix-related issues, while providing technical leadership to junior team members. Key Responsibilities: - Design, implement, and support Citrix virtualization solutions, including Citrix Virtual Applications & Desktops, and Citrix Cloud. - Manage and maintain Citrix NetScaler infrastructure, including load balancing, GSLB, authentication, and SSL offloading. - Collaborate with cross-functional teams to ensure seamless integration of Citrix solutions with other IT systems and applications. - Perform troubleshooting, root cause analysis, and resolution of Citrix-related issues. - Develop and maintain documentation for Citrix configurations, processes, and procedures. - Stay current with industry trends, best practices, and emerging technologies related to Citrix and NetScaler. - Provide technical leadership and guidance to junior team members. Requirements: - Bachelor's degree in computer science, Information Technology, or related field. - Minimum of 10 years of experience in Citrix administration and operations. - Expertise in designing, implementing, and managing multiple Citrix XenApp (CVAD), and Citrix Cloud environments. - Proficiency in configuring and maintaining Citrix NetScaler ADC appliances. - Strong understanding of virtualization and networking concepts. - Solid experience with Windows Server operating systems and Active Directory. - Excellent problem-solving skills and ability to troubleshoot complex issues independently. - Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. Good to Have: - Worked in a highly regulated environment. - Citrix certifications such as CCP-V, or CCE-V are highly desirable. Join our diverse team of curious minds and be a part of a culture of inclusion and belonging that empowers everyone to work their magic and champion human progress. Apply now to make a difference!,

You have a great opportunity to join our team as a Citrix Architect. With 10 years of experience in designing and managing large-scale Citrix and NetScaler environments, you will play a key role in ensuring the success of our Citrix systems. Your strong knowledge and skills in Citrix CAVD, all versions of Citrix DaaS, NetScaler VPX, Active Directory, and GPO will be essential in this role. As a Citrix Architect, you will need to have advanced knowledge and hands-on experience in Citrix farm management, session management, printer management, application publishing, decommissioning in Citrix farm, log monitoring, and maintenance. Your expertise will be crucial in the design, installation, monitoring, and support of all functions of Citrix systems and the associated infrastructure. It will be your responsibility to ensure that the Citrix environment is implemented accurately according to design and passes testing, including handling change requests and verifying the correct setup. Your experience in cloud technologies such as AWS, Azure, and Google Cloud Platform, and their integration with Citrix solutions, will be highly beneficial in this role. A good understanding of user profile management and patch management will be necessary for success in this position. Additionally, your experience in Windows Operating System, including all client and server OS versions, will be valuable. You will also be required to prepare documentation related to technical or standard operating procedures for all new and transition activities. Your attention to detail and ability to document processes will be essential for the success of our Citrix systems. If you are looking for a challenging role where you can utilize your expertise in Citrix and related technologies, this position is perfect for you. Join us and be a key player in the success of our Citrix environment.,

As the Vice President of Production Services at BNY, you will play a crucial role in managing the bank's network infrastructure to ensure optimal performance and stability. Your responsibilities will include resolving network faults and failures, implementing improvements to enhance network stability, and collaborating with users and clients to address connectivity and performance issues. In addition, you will work closely with vendors on support cases and escalations, provide off-hour support for emergency incidents, and be available for on-call support. To excel in this position, you should have 10 to 12 years of experience in networking and network security, with extensive hands-on experience in network implementation and troubleshooting. You must possess a solid understanding of routing protocols, switching technologies, and various network platforms. Proficiency in Cisco ACI, routing protocols, IPsec VPN Tunnels, firewall administration (Cisco ASA and Palo Alto), load balancer configuration (NetScaler and F5), as well as Zscaler ZIA and ZPA troubleshooting is essential. Holding a Cisco CCNP certification or equivalent is required, along with a Bachelor of Engineering or BCA degree. A willingness to learn new technologies and a broad understanding of industry standards are also key to success in this role. BNY's inclusive and innovative culture is reflected in the numerous accolades we have received, including being recognized as one of America's Most Innovative Companies by Fortune and one of the World's Most Admired Companies in 2024. We are committed to diversity and equality, as demonstrated by our high scores in the Human Rights Campaign Foundation's Corporate Equality Index and Disability: IN's Best Places to Work for Disability Inclusion. Our dedication to sustainability and gender equality has also been acknowledged through various prestigious awards. BNY is proud to be an Equal Employment Opportunity/Affirmative Action Employer, welcoming individuals from underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans. Join us at BNY and be part of a team that is making a positive impact on the world while offering a supportive and rewarding work environment.,

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years. >

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience: 3-5 Years. >

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Make knowledgeable and engaging Shopify store online to increase the revenue and sales. Make bespoke themes and change all the pre-existing templates according to the predefined company guidelines. Should be a professional in all areas of the E-commerce platform. Work with the UI and UX design teams to make the inventive, strong, and unique user experience. Ensure smooth connection with the Shopify Apps, Marketing Tools, and Platform APIs. Must debug and test out the websites regularly to enhance the performance. Offer coordination and technical support to protect the company against failure. Increase the conversion rates by optimizing websites. Roles Responsibilities: Must have maintenance, launch, and shop construction expertise and also have a general understanding of the admin system. Expert in JavaScript, DOM, CSS3 and HTML5. Has previous experience in Storefront API and working with custom theme. Has working knowledge in liquid templating and theming system of Shopify. Previous experience in debugging or implementing 3rd-party Shopify applications and making unique solutions when its required. Must carry expertise and knowledge with jQuery, current frameworks of JavaScript, vanilla JavaScript, and ES2015/ES6. Must carry working knowledge of Shopify properties or objects, Meta fields, and AJAX API. Must possess debugging and testing abilities utilizing browser console and various other tools. Must have the ability to provide proactive feedback and interact effectively. Working knowledge in 3rd-party APIs and services along with Shopify plugins. Previous experience in creating responsive and unique layouts for mobile devices, tablets, and desktop. Qualifications: Bachelors Degree in Computer Science, Information Technology, or any other similar field.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Checkpoint Firewalls and VPN.: Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: App-Cloud-Google. Experience: 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience: 3-5 Years

You will be part of a global team that thrives on innovation in Healthcare, Life Science, and Electronics. Your role as a Senior Citrix Engineer will involve designing, implementing, and maintaining complex Citrix & NetScaler ADCs environments. You will collaborate with cross-functional teams to integrate Citrix solutions with other IT systems and applications seamlessly. Troubleshooting, root cause analysis, and resolution of Citrix-related issues will be key responsibilities. Your qualifications should include a Bachelor's degree in computer science or related field, along with a minimum of 10 years of Citrix administration experience. Expertise in Citrix XenApp, Citrix Cloud environments, and Citrix NetScaler ADC appliances is necessary. Proficiency in virtualization, networking concepts, Windows Server operating systems, and Active Directory is essential. Strong problem-solving skills and effective communication with stakeholders at all levels will be required. It would be beneficial if you have experience working in a highly regulated environment and possess Citrix certifications such as CCP-V or CCE-V. You will be joining a diverse team that values inclusion and belonging, offering opportunities for personal and professional growth. If you are passionate about innovation and want to contribute to human progress, apply now to be part of our team.,