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4.0 - 6.0 years

5 - 7 Lacs

pune

Work from Office

Level: L2 Monitor WAF alerts and logs for suspicious activity Triage and respond to incidents escalated from L1 teams Perform root cause analysis and recommend mitigation actions Escalate complex issues to L2 5 or L3 teams as needed Implement and fine-tune WAF rules and policies to reduce false positives Manage IP/URL blocking, bot score tuning, and rate limiting Coordinate SSL/TLS certificate renewals and origin certificate issues Support onboarding/offboarding of applications to WAF Conduct cache purging, country blocking, and API definition updates Maintain documentation and SOPs for WAF operations Work closely with WAF SMEs, SOC analysts, and security architects Participate in knowledge ...

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4.0 - 6.0 years

5 - 7 Lacs

gurugram

Work from Office

Level: L2 Monitor WAF alerts and logs for suspicious activity Triage and respond to incidents escalated from L1 teams Perform root cause analysis and recommend mitigation actions Escalate complex issues to L2 5 or L3 teams as needed Implement and fine-tune WAF rules and policies to reduce false positives Manage IP/URL blocking, bot score tuning, and rate limiting Coordinate SSL/TLS certificate renewals and origin certificate issues Support onboarding/offboarding of applications to WAF Conduct cache purging, country blocking, and API definition updates Maintain documentation and SOPs for WAF operations Work closely with WAF SMEs, SOC analysts, and security architects Participate in knowledge ...

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4.0 - 6.0 years

5 - 7 Lacs

mumbai

Work from Office

Level: L2 Monitor WAF alerts and logs for suspicious activity Triage and respond to incidents escalated from L1 teams Perform root cause analysis and recommend mitigation actions Escalate complex issues to L2 5 or L3 teams as needed Implement and fine-tune WAF rules and policies to reduce false positives Manage IP/URL blocking, bot score tuning, and rate limiting Coordinate SSL/TLS certificate renewals and origin certificate issues Support onboarding/offboarding of applications to WAF Conduct cache purging, country blocking, and API definition updates Maintain documentation and SOPs for WAF operations Work closely with WAF SMEs, SOC analysts, and security architects Participate in knowledge ...

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4.0 - 6.0 years

5 - 7 Lacs

bengaluru

Work from Office

Level: L2 Monitor WAF alerts and logs for suspicious activity Triage and respond to incidents escalated from L1 teams Perform root cause analysis and recommend mitigation actions Escalate complex issues to L2 5 or L3 teams as needed Implement and fine-tune WAF rules and policies to reduce false positives Manage IP/URL blocking, bot score tuning, and rate limiting Coordinate SSL/TLS certificate renewals and origin certificate issues Support onboarding/offboarding of applications to WAF Conduct cache purging, country blocking, and API definition updates Maintain documentation and SOPs for WAF operations Work closely with WAF SMEs, SOC analysts, and security architects Participate in knowledge ...

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4.0 - 6.0 years

5 - 7 Lacs

noida

Work from Office

Level: L2 Monitor WAF alerts and logs for suspicious activity Triage and respond to incidents escalated from L1 teams Perform root cause analysis and recommend mitigation actions Escalate complex issues to L2 5 or L3 teams as needed Implement and fine-tune WAF rules and policies to reduce false positives Manage IP/URL blocking, bot score tuning, and rate limiting Coordinate SSL/TLS certificate renewals and origin certificate issues Support onboarding/offboarding of applications to WAF Conduct cache purging, country blocking, and API definition updates Maintain documentation and SOPs for WAF operations Work closely with WAF SMEs, SOC analysts, and security architects Participate in knowledge ...

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7.0 - 12.0 years

12 - 16 Lacs

noida

Work from Office

Level - L3 The CDC Head is a Band 9 leadership role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations. This role oversees a multi-tiered team of around100 security professionals across L1L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains. The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives. Strategic Leadership & Governance - Define and drive the CDCs vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI - Lead govern...

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7.0 - 12.0 years

12 - 16 Lacs

bengaluru

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Level - L3 The CDC Head is a Band 9 leadership role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations. This role oversees a multi-tiered team of around100 security professionals across L1L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains. The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives. Strategic Leadership & Governance - Define and drive the CDCs vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI - Lead govern...

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7.0 - 12.0 years

12 - 16 Lacs

gurugram

Work from Office

Level - L3 The CDC Head is a Band 9 leadership role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations. This role oversees a multi-tiered team of around100 security professionals across L1L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains. The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives. Strategic Leadership & Governance - Define and drive the CDCs vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI - Lead govern...

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7.0 - 12.0 years

12 - 16 Lacs

pune

Work from Office

Level - L3 The CDC Head is a Band 9 leadership role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations. This role oversees a multi-tiered team of around100 security professionals across L1L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains. The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives. Strategic Leadership & Governance - Define and drive the CDCs vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI - Lead govern...

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7.0 - 12.0 years

12 - 16 Lacs

mumbai

Work from Office

Level - L3 The CDC Head is a Band 9 leadership role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations. This role oversees a multi-tiered team of around100 security professionals across L1L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains. The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives. Strategic Leadership & Governance - Define and drive the CDCs vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI - Lead govern...

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7.0 - 11.0 years

3 - 7 Lacs

pune

Work from Office

Level : L3 Continuously monitor endpoint telemetry for Indicators of Attack (IOAs) and Indicators of Compromise (IOCs). Validate and triage alerts generated by Falcon Insight, and escalate confirmed threats to L2/L3 SOC teams Use Real Time Response (RTR) to investigate and remediate threats directly on endpoints without disrupting operations Assist in troubleshooting sensor-related issues, including log collection and root cause analysis Raise and manage support cases with CrowdStrike for unresolved technical problems Maintain documentation of known issues, fixes, and deployment best practices. Conduct proactive threat hunting using Falcons historical and real-time data. Leverage CrowdStrike...

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7.0 - 11.0 years

3 - 7 Lacs

bengaluru

Work from Office

Level : L3 Continuously monitor endpoint telemetry for Indicators of Attack (IOAs) and Indicators of Compromise (IOCs). Validate and triage alerts generated by Falcon Insight, and escalate confirmed threats to L2/L3 SOC teams Use Real Time Response (RTR) to investigate and remediate threats directly on endpoints without disrupting operations Assist in troubleshooting sensor-related issues, including log collection and root cause analysis Raise and manage support cases with CrowdStrike for unresolved technical problems Maintain documentation of known issues, fixes, and deployment best practices. Conduct proactive threat hunting using Falcons historical and real-time data. Leverage CrowdStrike...

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7.0 - 11.0 years

3 - 7 Lacs

gurugram

Work from Office

Level : L3 Continuously monitor endpoint telemetry for Indicators of Attack (IOAs) and Indicators of Compromise (IOCs). Validate and triage alerts generated by Falcon Insight, and escalate confirmed threats to L2/L3 SOC teams Use Real Time Response (RTR) to investigate and remediate threats directly on endpoints without disrupting operations Assist in troubleshooting sensor-related issues, including log collection and root cause analysis Raise and manage support cases with CrowdStrike for unresolved technical problems Maintain documentation of known issues, fixes, and deployment best practices. Conduct proactive threat hunting using Falcons historical and real-time data. Leverage CrowdStrike...

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7.0 - 11.0 years

3 - 7 Lacs

noida

Work from Office

Level : L3 Continuously monitor endpoint telemetry for Indicators of Attack (IOAs) and Indicators of Compromise (IOCs). Validate and triage alerts generated by Falcon Insight, and escalate confirmed threats to L2/L3 SOC teams Use Real Time Response (RTR) to investigate and remediate threats directly on endpoints without disrupting operations Assist in troubleshooting sensor-related issues, including log collection and root cause analysis Raise and manage support cases with CrowdStrike for unresolved technical problems Maintain documentation of known issues, fixes, and deployment best practices. Conduct proactive threat hunting using Falcons historical and real-time data. Leverage CrowdStrike...

Posted 7 hours ago

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7.0 - 11.0 years

3 - 7 Lacs

mumbai

Work from Office

Level : L3 Continuously monitor endpoint telemetry for Indicators of Attack (IOAs) and Indicators of Compromise (IOCs). Validate and triage alerts generated by Falcon Insight, and escalate confirmed threats to L2/L3 SOC teams Use Real Time Response (RTR) to investigate and remediate threats directly on endpoints without disrupting operations Assist in troubleshooting sensor-related issues, including log collection and root cause analysis Raise and manage support cases with CrowdStrike for unresolved technical problems Maintain documentation of known issues, fixes, and deployment best practices. Conduct proactive threat hunting using Falcons historical and real-time data. Leverage CrowdStrike...

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3.0 - 8.0 years

2 - 6 Lacs

noida

Work from Office

Req ID: 335692 We are currently seeking a Network Support Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). About this role: The Sr. Telecommunications Analyst will be responsible for supporting the UPS network and providing solutions to complex problems. This position analyzes, maintains, monitors, and troubleshoot telecommunication components to provide a secure, high-performance network. This position maintains and increases a broad range of knowledge and skills in telecommunications systems, dial plans, switching architecture, telephony, and wiring.The analyst maintains a packet analyzer infrastructure (e.g., patches, custom modifications, upgrades, etc.) t...

Posted 22 hours ago

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15.0 - 20.0 years

3 - 7 Lacs

bengaluru

Work from Office

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving complex technical issues to ensure seamless...

Posted 1 day ago

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5.0 - 7.0 years

8 - 16 Lacs

bengaluru

Work from Office

We are seeking a skilled Citrix Administrator to join our team in Bengaluru. The ideal candidate will have extensive experience in managing Citrix environments, providing secure virtual desktop services, and ensuring seamless access for users. This role requires a proactive approach to troubleshooting and a strong understanding of virtualization technologies. Responsibilities Perform troubleshooting of tickets for the Citrix environment and drive towards resolution. Install, configure, and manage the Citrix Xen Desktop farm (latest version 7.x). Manage Citrix Xen Server farms across multiple sites. Create Citrix VMs/Clones and provide them via provisioning servers. Handle backup/hotfix insta...

Posted 2 days ago

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 5 days ago

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5.0 - 8.0 years

3 - 6 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 5 days ago

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 5 days ago

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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6.0 - 9.0 years

27 - 42 Lacs

pune

Work from Office

Job Summary COGNIZANT IS LOOKING FOR TEAM LEAD ROLE VDI Citrix Cloud VDI - Citrix VAD 8 to 12 years of experience on administration and troubleshooting of Citrix XenDesktop 7.5 and above Experience on Citirx PVS Should have worked on Updating the Master Image provisioning of VDIs through MCS or PVS. Knowledge on Citrix Netscaler Knowledge on VMware infrastructure. Exposure to ThinClients Expertise in Windows Server 2012 or 2016. Citrix and TS License Management Citrix Certifications will be a plus (CCA) Responsibilities Citrix and TS License Management. Citrix Certifications will be a plus. Have good communication presentation and project management skills. Citrix Certifications will be a pl...

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5.0 - 8.0 years

3 - 6 Lacs

mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 5 days ago

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Posted 5 days ago

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