Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Azure IaaS Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve software-related issues. Collaborate with cross-functional teams to troubleshoot and resolve system problems. Develop and maintain documentation for troubleshooting procedures. Participate in software testing and quality assurance processes. Provide training and support to end-users on software applications. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager. Good To Have Skills:Experience with Microsoft Azure IaaS. Strong understanding of software troubleshooting methodologies. Knowledge of ITIL framework and incident management processes. Experience in scripting languages for automation tasks. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. This position is based at our Nagpur office. A 15 years full-time education is required. Qualifications 15 years full time education