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Application Support Engineer

Application Support Engineer

Accenture

3 - 8 years

5 - 10 Lacs

Nagpur

Posted:1 month ago| Platform:

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Skills Required

microsoft azure iaas software troubleshooting endpoint troubleshooting itil tcp itil framework ip information security microsoft azure dlp networking siem sql server incident management firewall application support linux microsoft windows mcafee

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Azure IaaS Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve software-related issues. Collaborate with cross-functional teams to troubleshoot and resolve system problems. Develop and maintain documentation for troubleshooting procedures. Participate in software testing and quality assurance processes. Provide training and support to end-users on software applications. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager. Good To Have Skills:Experience with Microsoft Azure IaaS. Strong understanding of software troubleshooting methodologies. Knowledge of ITIL framework and incident management processes. Experience in scripting languages for automation tasks. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. This position is based at our Nagpur office. A 15 years full-time education is required. Qualifications 15 years full time education

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