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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

sql cobol application support troubleshooting debugging oracle dbms sql server plsql production support jcl technical support java incident management linux microsoft windows software support shell scripting mysql unix vsam itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Cobol Mainframe

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve analyzing system performance, troubleshooting problems, and collaborating with team members to ensure the smooth operation of applications that are vital to business functions. You will engage in problem-solving activities, utilizing your analytical skills to enhance system reliability and efficiency, while also documenting your findings and solutions for future reference. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of application support processes to enhance service delivery.- Monitor system performance and proactively identify potential issues before they impact business operations. Professional & Technical
Skills:

-
Must To Have Skills:

Proficiency in Cobol Mainframe.- Strong understanding of application support methodologies and best practices.- Experience with debugging and troubleshooting complex software issues.- Familiarity with database management and data retrieval techniques.- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Additional Information:- The candidate should have minimum 2 years of experience in Cobol Mainframe.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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Application Support Engineer