Application Engineer

Job Description

Role responsibilities SALES GROWTH Provide Technical support and perform proposal engineering to the sales team to ensure Customer confidence in our Solution Work closely with the sales team to identify must win projects and ensure a bid strategy is developed. Work closely with capital sales team to prepare all proposals, costings, selections as required and attend meetings with clients as required to win the proposals. Work Closely with the Sales, A/M team and Procurement to ensure products are aligned with market and customer expectations Manage Bid/Proposal process to achieve bids that are of high quality, meet client requirements, and are efficient to produce. PROJECT DELIVERY Engage with the Project Delivery team early in the bid process to ensure team understand the requirement and can commit to time frames and resources Assist as required in tasks that contribute to project delivery COMMERCIAL AND FINANCIAL Work with the estimator, product vertical and supply chain to ensure costs are well understood and can be applied to bids SYSTEMS AND DOCUMENTATION Assist in preparation of marketing material as required including client testimonials and case studies. Ensure adequate processes and systems are in place within the product groups, specifically focused on the bid/proposal activities and product development pipeline SUPPLY CHAIN Work closely with supply chain to identify and support strategic objectives for product area Work with supply chain to develop smarter, quicker ways of obtaining pricing for bids/proposals that do not require quoting every time PRODUCT IMPROVEMENT Work with the Technical Operations Manager to identify Product Improvements in the Product Area Ensure product improvements are planned to keep us as one of the market leaders Lead the development of new product streams or improvements as required. Ensure Product Improvements deliver cost improvements/value to the customer Investigate applications of new technologies particularly in the digital space to provide value to customers Responsible for the development and management of Product Road Maps Gather and feedback market, supplier and customer information that assists in identifying product improvement opportunities Assist in activities such as product localisation to ensure we are competitive in new markets (industry and geographic) AFTERMARKETS Work closely with the aftermarket team to identify opportunities for post sales revenue growth MANAGEMENT AND REPORTING Work with the Technical Operations Manager to set strategic objectives for the product area and ensure it aligns to the business strategy, vision, and goals. Develop and manage Systems and Processes and coordinate with the Head of Operations - India to ensure they are aligned and consistent across the product groups Work with the Technical Operations Manager to Actively drive a culture of teamwork and customer focus in the Product Area, across the Product Groups and with other key stakeholders Provide ongoing reporting and forecasts on activities in the product area as required by the business. SKILLS & ATRIBUTES Demonstrate great leadership skills Be a proactive strategic thinker who can drive the performance of their area Outstanding communication skills both written and verbal. Analytical skills with a drive for continuous improvement, resulting in demonstrated improvements to product adoption, efficiency in delivering the product or solution to customers, and profitability Solutions focused team player with a positive can-do attitude. Ability to manage and coordinate multiple streams of work to deliver overall goals on a timely basis EXPERIENCE Minimum 7 - 11 years experience in a proposal for conveying equipment Previous sales, applications and/or Product management experience is desirable. QUALIFICATIONS Bachelor of Mechanical Engineering or above IT/TECHNOLOGY Excellent general IT skills including Microsoft Office Suite Adept at working within an enterprise level ERP, Microsoft Project and/or other scheduling software. Good knowledge and understanding of commercial terms and conditions. Functional knowledge of 2D & 3D drafting/modelling software.