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Accenture
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Application Designer

Application Designer

Accenture

7 - 12 years

9 - 14 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

service management processes application design itil framework itsm bmc field service service management customer satisfaction index change management automobile service engineering servicenow dealership management after sales service csi vsam itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Designer

Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements.
Must have skills :BMC Helix ITSM

Good to have skills :BMC Helix Discovery
Minimum 7.5 year(s) of experience is required

Educational Qualification :NA
Summary:As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional designs.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Lead the application design process

Conduct regular team meetings to ensure alignment and progress

Stay updated on industry trends and best practices
Professional & Technical Skills:

Must To Have Skills:Proficiency in BMC Helix ITSM

Good To Have Skills:Experience with BMC Helix Discovery

Strong understanding of IT service management processes

Knowledge of ITIL framework

Experience in application design and development

Ability to translate business requirements into technical solutions
Additional Information:

The candidate should have a minimum of 7.5 years of experience in BMC Helix ITSM

This position is based at our Pune office

A NA is required

Qualifications
NA

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Application Designer