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Sutherland Global Services Inc
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Applicant - Travel CLM

Applicant - Travel CLM

Sutherland Global Services Inc

1 - 5 years

3 - 7 Lacs

mumbai navi mumbai

Posted:4 hours ago| Platform:

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Skills Required

claims aviation iata legal regulatory compliance air traffic control operations monitoring ground handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

EU 261 Assessment
: Evaluate passenger claims under EU 261 regulations, ensuring proper eligibility determination based on operational factors.
Evidence Gathering
: Proactively collect and analyze relevant flight operations data (e.g., flight logs, METAR/TAF weather reports, NOTAMs, ATC communications, maintenance records).
Operational Analysis
: Assess the impact of disruptions related to meteorological conditions, technical faults, air traffic control restrictions, and other operational factors.
Stakeholder Coordination
: Collaborate with airline departments such as flight dispatch, maintenance, ground handling, and flight crews to verify claims-related evidence.
Regulatory Compliance
: Ensure decisions align with EU 261 legal frameworks, aviation safety standards, and airline operational policies.
Proactive Claims Handling
: Monitor real-time operational disruptions and preemptively assess potential EU 261 liabilities.

Education - Any graduate with IATA certificate or Diploma in Aviation

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