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Anti Money Laundering / AML analyst || Teleperformance

1 - 6 years

3 - 5 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Mandatory experience:

  • > 1 year of Disputes and chargeback experience.
  • Prior experience in handling

    card disputes

    , including both

    fraud and non-fraud

    ,

    is required

    .
  • Familiarity with handling disputes using

    Visa's VROL (Visa Resolve Online)

    platform is strongly preferred.
  • Experience in chat-based customer service is required, with a demonstrated ability to resolve complex queries efficiently.

Language proficiency:

  • Written English and second language proficiency level: B2 or higher
  • Language Proficiency Check: The Supplier is responsible for carrying out specific language assessments, which will be determined and detailed by the Supplier.
  • Additionally, all new hires must pass a mandatory language test. If a new joiner does not meet the required score on this test, their employment will be terminated instead of being moved to production.

Skills and requirements:

  • Communication skills(communication with customers)
  • Critical and analytical thinking
  • Attention to detail
  • Ability to multitask, critically analyze and interpret a situation & make difficult decision under the pressure of time
  • Computer literacy and abilityto conduct research on the Internet

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Teleperformance (TP)
Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

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