12 Card Disputes Jobs

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Job Details: Job Level: 2A Designation: Senior Process Executive Experience: 1 to 2 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Notice Period: Immediate to 15 days About Mastercard: Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses worldwide. We are committed to ensuring secure and efficient transaction processing, fighting fraud, and providing exceptional customer service. Job Summary: As a Senior Process Associate in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling. Key Responsibilities: Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs. Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities. Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution. Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies. Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager. Ensure adherence to Mastercards operational guidelines, compliance standards, and regulatory requirements in all case handling. Mentor and support junior associates by sharing best practices and providing guidance on complex cases. Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency. Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times. Qualifications & Skills: Any Graduate Minimum 1-2 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry. Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies. Analytical mindset with the ability to interpret complex transaction data and detect irregularities. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. Ability to handle confidential information with integrity and discretion. Flexibility to work in shifts (if applicable). Preferred: Certification in fraud prevention or risk management. Experience with chargeback processing and dispute lifecycle management. Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent. Interested candidates please share your updated resume and below details to anguluri.pravallika@infosys.com Details: Name: Contact Number: Email I'd: DOB: Total Years of Exp: Relevant Years of Exp: Current/ Previous Company Name: Notice Period: Current Location: Preferred Location: Current CTC: Expected CTC: Flexible for shifts: Graduation: Post-Graduation (If applicable):

Greeting from Infosys BPM Ltd., We are hiring candidates for Fraud Skill. Please walk-in for interview on 30th July 25 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-220248 Interview details: Interview Date: 30th July 25 Interview Time: 10:00 AM till 12:30 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job Description: 2A Requirements: 1. Good understanding of US Fraud management process. 2. Should have a minimum working experience of 1 to 2 year in Enterprise Fraud Management 3. Good understanding of US Banking life cycle 4. Good verbal and written communication 5. Should be comfortable working US hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Ability to interpret and analyze documents. 9. Willingness to work in multiple shifts. Educational qualification and experience 1. Minimum Graduation degree, apart from BCA & BSC computer science 2. 1-2 years of experience in US Banking is preferred. 3. Enterprise Fraud Management 1-2 years of experience in Fraud investigation and detection specifically relating to Check Fraud Detection & Deposit Fraud Detection. 4. In depth knowledge in applications like LexisNexis, Nice Actimize, Verafin. Job Description: 3A Executes transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed with Client Should have experience in Card disputes for 36months(Overall experience of 4 years +), specifically relating to Debit cards and ACH Need to possess knowledge on hold, regulation E & Z, losses, impacts of losses, how to mitigate loss In depth knowledge in applications like STEP, FCRM, Actimize, Master card application, Quavo Intermittent knowledge in MS Excel, Power point Good communication Interview Location: JP Nagar Work location: Bengaluru- North Gate, Yelahanka (Work from Office) Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A/3A Shifts: Night Shifts Experience: 1Yr to 5Yrs Notice Period: Immediate Joiners Only Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Job Details: Job Level: 3A Designation: Process Specialist Experience: 2 to 4 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Notice Period: Immediate to 15 days Supervisor (JL3A) Executes transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed with Client Should have experience in Card disputes for 36months (Overall experience of 4 years +), specifically relating to Debit cards and ACH Need to possess knowledge on hold, regulation E & Z, losses, impacts of losses, how to mitigate loss In depth knowledge in applications like STEP, FCRM, Actimize, Master card application, Quavo Intermittent knowledge in MS Excel, Power point Good communication

Mandatory experience: > 1 year of Disputes and chargeback experience. Prior experience in handling card disputes , including both fraud and non-fraud , is required . Familiarity with handling disputes using Visa's VROL (Visa Resolve Online) platform is strongly preferred. Experience in chat-based customer service is required, with a demonstrated ability to resolve complex queries efficiently. Language proficiency: Written English and second language proficiency level: B2 or higher Language Proficiency Check: The Supplier is responsible for carrying out specific language assessments, which will be determined and detailed by the Supplier. Additionally, all new hires must pass a mandatory language test. If a new joiner does not meet the required score on this test, their employment will be terminated instead of being moved to production. Skills and requirements: Communication skills(communication with customers) Critical and analytical thinking Attention to detail Ability to multitask, critically analyze and interpret a situation & make difficult decision under the pressure of time Computer literacy and abilityto conduct research on the Internet

Must have Min 1+yrs exp as a Team Leader from Disputes/ Chargeback US Banking Process BPO. Well Versed with Team Leader KPI's and Disputes/ Chargeback process. US Shifts Fluent in English Call 8447780697 send CV monu@creativeindians.com

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Hiring for Chargeback Profile Immediate joiners only Min 1 year exp 5 days work 2 weekoff US Rotational shift & Off 1 way cab Bangalore Location Salary- 30 to 40%Decent hike Call HR Raksha@9900969073 raksha@thejobfactory.co.in