Hiring For Process Specialist (Cards Disputes)- Bangalore

2 - 4 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Details:

Job Level: 3A

Designation: Process Specialist

Experience: 2 to 4 years

Location: Bangalore (Work from Office)

Shifts: Flexible to work with any shift

Notice Period: Immediate to 15 days

Supervisor (JL3A)

  • Executes transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA
  • Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed with Client
  • Should have experience in Card disputes for 36months (Overall experience of 4 years +), specifically relating to Debit cards and ACH
  • Need to possess knowledge on hold, regulation E & Z, losses, impacts of losses, how to mitigate loss
  • In depth knowledge in applications like STEP, FCRM, Actimize, Master card application, Quavo
  • Intermittent knowledge in MS Excel, Power point
  • Good communication

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Infosys BPM

Information Technology and Services

Bangalore

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