1267 Annuities Jobs - Page 36

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 09-Jun-2025 Job ID 9668 Description and Requirements Job Responsibilities : Involvement in solution planning Convert business specifications to technical specifications. Write clean codes and review codes of the project team members (as applicable) Adhere to Agile Delivery model. Able to solve L3 application related issues. Should be able to scale up on new technologies. Should be able document project artifacts. Technical Skills : UI development .NET, Angular, React Object Oriented Programming, Design Patterns, and development knowledge. API-driven solution stack, data processing, reactive architecture Agile development and DevSecOps understanding for end to end development life cycle is required. Preferably worked in financial domain About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 09-Jun-2025 Job ID 8934 Description and Requirements Job Responsibilities Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies. Responsible for documenting, reviewing and getting approval of the business requirements for each feature. Help derive the desired user experience to improve customer experience and operational efficiency. Prepare requirement documents such as BRD, FRD, User Stories, Mapping Sheets etc. Support UAT Testing by helping define the UAT test scenarios, review UAT test cases and support UAT testing team. Providing systems training to Business and End User. Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization. Knowledge, Skills and Abilities Education Bachelor's degree in Computer Science, Engineering, or related discipline Experience 8+ years of experience with medium-to-large technology-based projects. Knowledge and skills (general and technical) Exposure to IVR Applications. Expert understanding of technologies used in the IVR and telephony: Dialogue Design tools, Chat bot, Text to Speech, Speech Recognition, Toll Free Number Engineering, Automatic Call Distribution, Natural Language Processing. Expert understanding of benefits of IVR: Call Containment, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time. Expert understanding of Agile Methodologies, Backlog grooming, Sprint Planning. Expert understanding of Collaboration Tools such as SharePoint, Microsoft Teams, Microsoft Power point, Microsoft visio. Excellent Communication, organization and planning skills. Stakeholder Management Should have experience in complete software development lifecycle using Agile and Scrum methodologies. Ability and desire to learn new skills and techniques. Excellent troubleshooting and communication skills. Work with cross functional teams to support worldwide solution. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 09-Jun-2025 Job ID 9487 Description and Requirements "The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business" About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 09-Jun-2025 Job ID 9702 Description and Requirements Basic Function: Overall responsibility for the delivery of proactive control testing, risk-based assignments to ensure that all business risks are anticipated identified, recognized, and appropriately managed in alignment with the departmental risk-based testing plan and initiatives. Business/ Domain Knowledge – Basic / Intermediate knowledge of the Financial / Insurance Industry Essential Functions: Risk based Proactive Control testing: Support and execute proactive control testing across Global Customer Service & Operations (GCSO) including control testing for risk focused projects by using department guidelines, knowledge of best practices, and understanding of controls to provide management with an independent appraisal of the control environment surrounding business processes or activities. Support and execute in assessment and evaluation of control and risk descriptions to ensure they are well documented. Assesses the soundness, adequacy, compliance and cost-effectiveness of the enterprise’s operational, financial and information systems controls and the accuracy, integrity and completeness of data integral to operations, including management reporting. Execute, Support and Assist with the preparation of testing scripts/checklists for use across GCSO. Execution with the development of internal procedures and templates for use in testing activities. Ensure and execute all aspects of a proactive testing assignment including planning, testing, and reporting results to HOD of countries globally. Issue root cause analysis and thematic issues Project Management: Support, Execute and assist in projects, completing assigned tasks and responsibilities within budget and agreed timelines (and explaining variances). Communicate appropriately with identified stakeholders within Risk Operations and business management. Exhibits organization and multi-tasking skills required to successfully engage in simultaneous engagements. Relationship Management Maintains a positive working relationship with team members, global stakeholders and sustains an ongoing relationship with key business contacts. Effectively maintains the appropriate level of communication with business management. Lead discussion with clients in developing action plans to resolve control issues or risks; handles the resolution of high risk issues with management Reports to: Manager/ Senior Manager/ SDL Supervises: Assistant Manager/ Team Leader Internal Contacts (and purpose of relationship): AVP Strategic Consulting GSS Risk Management Support Group External contacts (and purpose of relationship): Country HODs Business Process owners GSS Management Others as applicable Skills Technical Skills Proficiency in Risk assessment / Risk & Control testing Understanding of internal control and risk assessment concepts and related activities Strong analytical skills to assess the impact of control weaknesses Strong expertise with the Operations Risk reviews procedures and documentation standards. Process Specific Skills Basic / Intermediate understanding of insurance and financial services industry. Familiar with Organization’s Risk Management Framework. Support the team in Operational Controls assessment and evaluation Be involved in the management call program; maintain ongoing and open communications with management on internal controls Confident in liaising with stakeholders from different insurance process owners and geographical locations. Communicate findings develop resolutions with Risk Operations management and the business clients Consults with clients in developing action plans to resolve control issues or risks Support manager and handle in the resolution of high-risk issues with management Maintain an ongoing relationship with key business contacts Soft skills (Mandatory / Desired) Effective oral & written communication Effective presentation skills using tools & techniques Strong MS Office experience including Excel, Word and PowerPoint. Strong analytical skills and attention to detail. Good interpersonal skills, ability to collaborate across teams Teamwork, ability to form and manage effective teams Team player, ability to work with a team Education Requirements: Graduate preferably in Commerce from reputed college / Institution Work Experience Requirements: Minimum 4-6 years of relevant Operations Risk Testing / Internal Controls Testing / Internal Audit experience. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 09-Jun-2025 Job ID 9107 Description and Requirements Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders Apply a keen understanding of MetLife’s products, relevant legislation & underwriting considerations in undertaking administrative and adviser service activities Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation Complete all underwriting administration support transactions in an effective manner and within agreed service levels Seek out innovative and creative ways to improve MetLife’s process and procedures. Other duties as required by the reporting manager or capability lead Support in execution of process improvements Support with reporting responsibilities Researching and resolving complex issues Analyze, validate and process transactions as per Desktop procedures Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & overseas business resources by email Ensure assigned targets are met in accordance with SLA and Internal standards Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ability to communicate effective with stakeholders via emails to have logical discussion About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Summary We are seeking a Sr. Product Specialist with 7 to 11 years of experience in Business & System Analysis specifically within the Life and Annuities Insurance domain. The ideal candidate will play a crucial role in enhancing our product offerings and ensuring they meet the highest standards of quality and efficiency. Experience in Group Employee Benefits is a plus. Responsibilities Lead the analysis and documentation of business requirements for Life and Annuities Insurance products. Oversee the development and implementation of system solutions to meet business needs. Provide expert guidance on best practices for business and system analysis within the insurance domain. Collaborate with cross-functional teams to ensure seamless integration of new systems and processes. Conduct thorough testing and validation of system changes to ensure accuracy and reliability. Develop and maintain detailed documentation of system requirements processes and workflows. Identify opportunities for process improvements and recommend innovative solutions. Ensure compliance with industry standards and regulatory requirements. Facilitate effective communication between business stakeholders and technical teams. Monitor and report on project progress addressing any issues or risks that arise. Provide training and support to end-users to ensure successful adoption of new systems. Stay updated on industry trends and emerging technologies to drive continuous improvement. Contribute to the overall success of the company by delivering high-quality efficient solutions that enhance our product offerings. Qualifications Possess strong analytical skills with a focus on business and system analysis. Demonstrate extensive experience in the Life and Annuities Insurance domain. Exhibit excellent communication and collaboration skills. Show proficiency in documenting business requirements and system specifications. Have a proven track record of successful project management and implementation. Display a keen attention to detail and a commitment to quality. Experience in Group Employee Benefits is a plus. Show more Show less

QA Te chnical Lead Position Summary The Quality Assurance T echnical Lead is an integral part to the success of Hexure’s products and company and is responsible for ensuring high quality and reliability of software deliveries to our clients across all platforms. The Quality Assurance Te chnical Lead will be responsible for coordinating QA tasks and projects and assisting in the coordina tion of all testing efforts for their team . The Quality Assurance Te chnical L ead will assist in the creat ion and execut ion of test plans and test cases to ensure adherence to specified requirements. The Quality Assurance Te chnical Lead will be experience in perform ing functional, regression, integration, and system testing using a combination of manual testing and automated tools to validate end to end system performance. The Quality Assurance Te chnical L ead provides support to their team members by administering training, ensuring that the team follows testing best practices, and fostering a culture of quality and collaboration within the team and across departments . The Quality Assurance Te chnical Lead will partner with upstream solutions consultants, developers, and configurators to ensure completeness of the specifications and unit testing to increase automatability of QA team test cases . The Quality Assurance Te chnical Lead will drive automation with team training and maintenance of a robust test plan/case/script library. About US ( Hexure India ) Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise , developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind Employment Benefits Package Includes: 100% employer paid medical insurance for family, 100 % employer paid accidental insurance. 100% employer paid term insurance. Pre-tax savings programs and retirement planning programs. Parking, Team Building Activities, Employee Appreciation Events. Hybrid work schedule. Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave. Casual work environment with 5-day week. Deliverables and Performance Measures: Team leadership. Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring. Quality Assurance Strategy. Develop , implement, and maintain comprehensive processes and standards. Identify and mitigate risks in the testing cycle. Testing Management. Oversee the planning, design, and execution of manual and automated test cases. Ensure thorough testing of enhancements, bug fixes, and new features. Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria. Process Improvements. Continuously improve workflows and tools to increase efficiency. Stay updated on emerging QA technologies and trends. Reporting and Documentation. Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc …). Document and communicate test results, defects, and resolutions to stakeholders. Preferred Skills : Firelight/Foresight experience. Experience with QA automation tools and automated testing including the use of AI. What will make you successful: 9-12 years’ experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET. Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products. Life Insurance and Annuities Proficiency . Insight into nonfunctional testing . Core Values: Courage : At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed. Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers. Resilient : We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles. Inquisitive : At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation. Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments. Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth. Where We See This Role Going: We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles. Quality Assurance manager Expected hours of Work: This is a full-time position with regular office hours Monday through Friday. This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested . A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Requirements Description and Requirements TBD About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Role Value Proposition MetLife is offering an exciting opportunity to contribute to our digital and AI transformation journey. We are seeking experienced full stack engineers to drive the transformation that will enable business results. The Full Stack Software Engineer is responsible for the design, development and maintenance of cloud native/modern software solutions. Key Responsibilities: Ways of Working – Adoption of the Agile ways of working in the software delivery lifecycle and continuous learning of new methods and technology Hands-on engineer in technical design and development of applications using existing and/or emerging technology Responsible for detailed technical design and development of applications/platforms. May partner with Product owner in planning. (Full Stack) Responsible for development using multiple technology stack capabilities (Front/Back End, API, Database Management, Hosting technologies, etc.). (Software/Platform) Responsible for development of specific software/platform components. Reviews solution designs and related code. Investigate and resolve production management incidents, problems, and service requests. Identifies and implements operating efficiency solutions for specific product feature. Assists in upgrading or patching applications/platforms as needed. Investigate and resolve escalated production incidents, problems, and service requests. Implementation of technology best practices, architecture and technology stack including adoption of cloud, AI/Data, and other relevant emerging technology that is fit-for-purpose. Candidate Qualifications: Education: Bachelor of Computer Science or equivalent Experience: Minimum 3 years in development using multiple technology stack capabilities (Front/Back End, API, Database Mgmt, Hosting technologies, etc.) to drive digital transformation in financial services or technology domain Hands-on experience in developing and implementing applications using modern technology stack and patterns including cloud native patterns, public cloud (e.g. Microsoft Azure), AI/Big Data, API and web/mobile apps Experience in developing mission critical applications, highly resilient, secure and performant from scratch in a complex and regulated environments will be an added advantage Proficiency in software development lifecycle including CI/CD, test driven development, domain driven design and Agile ways of working (including shift-left) Skills and Competencies: Competencies Communication: Ability to communicate effectively to ensure results are achieved Collaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment (e.g. Japanese) Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Containers (Azure Kubernetes) CI/CD (Azure DevOps, Git, SonarQube) Scheduling Tools (Azure Scheduler) Development Frameworks and Languages: Microservices (Java, Springboot) UI & Web (ReactJS, HTML, Javascript) Mobile (Swift, Objective-C, React Native, Ionic Framework) Data Management: Database (SQL Server, Cosmos DB) APIs (Kong, APIC, APIM) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE, IntelliJ) Cloud Platform (Microsoft Azure) Security and Monitoring: Secure Coding (Veracode) Authentication/Authorization (CA SiteMinder, MS Entra, PingOne) Log & Monitoring (Azure AppInsights, Elastic) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Role Value Proposition MetLife is offering an exciting opportunity to contribute to our digital and AI transformation journey. We are seeking experienced full stack engineers to drive the transformation that will enable business results. The Full Stack Software Engineer is responsible for the design, development and maintenance of cloud native/modern software solutions. Key Responsibilities: Ways of Working – Adoption of the Agile ways of working in the software delivery lifecycle and continuous learning of new methods and technology Hands-on engineer in technical design and development of applications using existing and/or emerging technology Responsible for detailed technical design and development of applications/platforms. May partner with Product owner in planning. (Full Stack) Responsible for development using multiple technology stack capabilities (Front/Back End, API, Database Management, Hosting technologies, etc.). (Software/Platform) Responsible for development of specific software/platform components. Reviews solution designs and related code. Investigate and resolve production management incidents, problems, and service requests. Identifies and implements operating efficiency solutions for specific product feature. Assists in upgrading or patching applications/platforms as needed. Investigate and resolve escalated production incidents, problems, and service requests. Implementation of technology best practices, architecture and technology stack including adoption of cloud, AI/Data, and other relevant emerging technology that is fit-for-purpose. Candidate Qualifications: Education: Bachelor of Computer Science or equivalent Experience: Minimum 3 years in development using multiple technology stack capabilities (Front/Back End, API, Database Mgmt, Hosting technologies, etc.) to drive digital transformation in financial services or technology domain Hands-on experience in developing and implementing applications using modern technology stack and patterns including cloud native patterns, public cloud (e.g. Microsoft Azure), AI/Big Data, API and web/mobile apps Experience in developing mission critical applications, highly resilient, secure and performant from scratch in a complex and regulated environments will be an added advantage Proficiency in software development lifecycle including CI/CD, test driven development, domain driven design and Agile ways of working (including shift-left) Skills and Competencies: Competencies Communication: Ability to communicate effectively to ensure results are achieved Collaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment (e.g. Japanese) Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Containers (Azure Kubernetes) CI/CD (Azure DevOps, Git, SonarQube) Scheduling Tools (Azure Scheduler) Development Frameworks and Languages: Microservices (Java, Springboot) UI & Web (ReactJS, HTML, Javascript) Mobile (Swift, Objective-C, React Native, Ionic Framework) Data Management: Database (SQL Server, Cosmos DB) APIs (Kong, APIC, APIM) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE, IntelliJ) Cloud Platform (Microsoft Azure) Security and Monitoring: Secure Coding (Veracode) Authentication/Authorization (CA SiteMinder, MS Entra, PingOne) Log & Monitoring (Azure AppInsights, Elastic) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary This position is for an individual contributor role in HR Service Delivery wherein the incumbent will be responsible for the successful end-to-end delivery and management of the HR Systems like HCM Cloud & processes, Crunchr Report, HR report on annually/ monthly/adhoc and associated the updating internal systems like MGCC1Hub for all employees of MetLife services East Private Limited & its affiliates Job Responsibilities Workforce Management of HCM Cloud activities through maintaining rigorous tracking. Monitoring PeopleSoft transactions and interact with US counterparts. Daily Audit of HCMS transaction HCMS Head Count Reconciliation with Functions. End-to-End process of internal HR system and Automation includes UAT Testing Managing multiple frequency of management and adhoc reports Compliance reports and audits Periodical report out of metrices – specifying the effectiveness of the function Process improvements, removal of non-value adds and stakeholder management Data Analytics to establish trends and to report out Regular Personal File audit on completion of documentation About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Brief Description QA Technical Lead Position Summary The Quality Assurance Technical Lead is an integral part to the success of Hexure’s products and company and is responsible for ensuring high quality and reliability of software deliveries to our clients across all platforms. The Quality Assurance Technical Lead will be responsible for coordinating QA tasks and projects and assisting in the coordination of all testing efforts for their team. The Quality Assurance Technical Lead will assist in the creation and execution of test plans and test cases to ensure adherence to specified requirements. The Quality Assurance Technical Lead will be experience in performing functional, regression, integration, and system testing using a combination of manual testing and automated tools to validate end to end system performance. The Quality Assurance Technical Lead provides support to their team members by administering training, ensuring that the team follows testing best practices, and fostering a culture of quality and collaboration within the team and across departments. The Quality Assurance Technical Lead will partner with upstream solutions consultants, developers, and configurators to ensure completeness of the specifications and unit testing to increase automatability of QA team test cases. The Quality Assurance Technical Lead will drive automation with team training and maintenance of a robust test plan/case/script library. About US (Hexure India) Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind Employment Benefits Package Includes 100% employer paid medical insurance for family, 100 % employer paid accidental insurance. 100% employer paid term insurance. Pre-tax savings programs and retirement planning programs. Parking, Team Building Activities, Employee Appreciation Events. Hybrid work schedule. Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave. Casual work environment with 5-day week. Deliverables And Performance Measures Team leadership. Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring. Quality Assurance Strategy. Develop, implement, and maintain comprehensive processes and standards. Identify and mitigate risks in the testing cycle. Testing Management. Oversee the planning, design, and execution of manual and automated test cases. Ensure thorough testing of enhancements, bug fixes, and new features. Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria. Process Improvements. Continuously improve workflows and tools to increase efficiency. Stay updated on emerging QA technologies and trends. Reporting and Documentation. Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc…). Document and communicate test results, defects, and resolutions to stakeholders. Preferred Skills Firelight/Foresight experience. Experience with QA automation tools and automated testing including the use of AI. What Will Make You Successful 9-12 years’ experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET. Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products. Life Insurance and Annuities Proficiency. Insight into nonfunctional testing. Core Values Courage: At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed. Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers. Resilient: We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles. Inquisitive: At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation. Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments. Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth. Where We See This Role Going We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles. Quality Assurance manager Expected Hours Of Work This is a full-time position with regular office hours Monday through Friday. This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Show more Show less

Requirements Description and Requirements "The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business" About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Job Responsibilities Partner and collaborate with the businesses to gain a thorough understanding of thecontact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies. Responsible for documenting, reviewing andgetting approval of the business requirements for each feature. Help derive the desired user experience to improve customer experience and operational efficiency. Prepare requirement documents such as BRD, FRD, User Stories, Mapping Sheets etc. Support UAT Testing by helping define the UAT test scenarios, review UAT test cases and support UAT testing team. Providing systems training to Business and End User. Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization. Knowledge, Skills And Abilities Education Bachelor's degree in Computer Science, Engineering, or related discipline Experience 8+ years of experience with medium-to-large technology-based projects. Knowledge and skills (general and technical) Exposure to IVR Applications. Expert understanding of technologies used in the IVR and telephony: Dialogue Design tools, Chat bot, Text to Speech, Speech Recognition, Toll Free Number Engineering, Automatic Call Distribution, Natural Language Processing. Expert understanding of benefits of IVR: Call Containment, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time. Expert understanding of Agile Methodologies, Backlog grooming, Sprint Planning. Expert understanding of Collaboration Tools such as SharePoint, Microsoft Teams, Microsoft Power point, Microsoft visio. Excellent Communication, organization and planning skills. Stakeholder Management Should have experience in complete software development lifecycle using Agile and Scrum methodologies. Ability and desire to learn new skills and techniques. Excellent troubleshooting and communication skills . Work with cross functional teams to support worldwide solution. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary One should have good hands on exposure on Javascript Development.One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities Design and develop complex cloud-based hybrid mobile applications from the scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy and initiative on a daily basis Demonstrate high level of ownership, leadership and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills And Abilities Education Bachelor's degree in Computer Science, Engineering, Finance/Accounts or related discipline Experience 7 to 9 years of hands on experience in Javascript and React Knowledge and skills (general and technical) Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS About MetLife Other Requirements (licenses, certifications, specialized training – if required) Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. Roles and Responsibilities : Drives the execution of the technical and architectural decisions made by the team, ensuring employment of the right practices, helping to problem solve and ensuring team members remain invested and collaborate. Collaborates with key stakeholders to analyze ideas and demands for architectural fit and translates detailed business requirements into implementable solution. Partners with business and IT on solution architecture design. Keeps the alignment between enterprise architecture blueprint and recommendations and solution implementation. Ensures technical integrity, consistency and quality of the solution on every stage of its lifecycle. The Solution designer often has to help coach developers, and may dive into work e.g. helping to pair program or teaching new practices or onboarding a new developer. Collaborate with business users, product and enterprise teams, and IT development teams to design, develop and implement the product . Experience Required: 10 - 15 years of hands-on Design & Development experience in Java/ JEE Application & Web development Strong design & development experience with RESTful micro services Prior experience of working on modern UI frameworks like Angular-Ionic, IBM-MFP, React JS with HTML 5, CSS, Bootstrap etc. Working experience on Relational (preferably Oracle, MS SQL, MySQL) and NoSQL DBs (Cassandra, Dynamo DB or Mongo DB) Working experience in Docker Container. Experience in developing Cloud native applications & services deployed over AWS Good understanding of latest Industry standards and architectural patterns in Distributed Computing, Cloud, UI, Database would be essential for success Should have worked as Technical lead in Agile team Experience in coaching an agile technical team. Should have experience of DevOps practices - Continuous Integration tools (Jenkins), Configuration management tools (Git, BitBucket), Unit testing (JUnit), Build configuration (Maven, Gradle), Code Quality (SonarQube) etc. Proficient with identifying & applying relevant Architecture & Design Patterns for performance Knowledge of Development best practices, like TDD, BDD Knowledge in design, presentation, and prototyping tools Works in Partnership with both PO and Architecture roles to make decisions to achieve targeted OKRs Show more Show less

Requirements Description and Requirements Responsible to create structure setup and maintenance. Required to setup specification in application as per the instruction Responsible to provide timely status to customer Responsible to provide query support to customer issues Responsible to respond to customer inquires Responsible to do implementation of group into the system Demonstrated flexibility as per process requirement Basic knowledge of MS Excel (copy, paste, filter) Proficient in e-mail management About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Technology Consultant Roles and Responsibilities: Need to work as a team leader (technical leader) to contribute in various technical streams of FAST configuration implementation projects. Interface and communicate with the onsite coordinators Completion of assigned tasks on time and regular status reporting Regular status reporting to the Manager and onsite coordinators Raise the issue and risk in advance and think through mitigation Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Mandatory skills: Experience in FAST Configuration (Case and Policy level), thorough knowledge and hands on experience of various concepts like Payments, disbursements, Reinsurance, ACCORD 103, NACHA, MIB, MVR, Billing Riders and extracts. Experience in Life and Annuity Insurance with knowledge on different line of business, Whole Life, Term Life, Indexed Universal Life (IUL1, IUL2,IUL3), Universal life and indexed annuities. Good knowledge on creating and modifying XML and XSLT Experience in C#, API and writing and debugging the code. Experience in any or more of MS SQL and DB2 databases. Technical experience of working on stored procedure and SQL queries Review client processes and workflows and make recommendations to the client to maximise benefits. Excellent Leadership skills Excellent business communication skills prior client-facing experience Should have understanding and experience of software development best practices. MBA/MCA/ BE / B.Tech/ equivalent with 8 to 12 year’s experience. Preferred Skills: Java, .NET Web Services, SOAP Experience in Insurance domain, preferably Life and Annuity Prior Client facing experience EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are You are an experienced project management leader ready to direct a diverse team in a forward-thinking organization that constantly pushes boundaries. In this role, you will take charge of strategic project portfolios, ensuring alignment with corporate goals and flawless execution. You'll oversee project managers and collaborate across functions to deliver transformative internal business solutions. Your strong leadership skills and ability to drive project teams towards achieving high-stakes objectives will be crucial. What You’ll Do As the Sr Manager into Program Management, you will lead strategic initiatives and manage a team of project managers to ensure successful delivery of significant outcomes. Program Management and Execution Scope Management: Define, control, and continuously refine the scope of different global ops programs, ensuring alignment with business objectives while managing scope creep. Schedule Management: Create detailed project schedules, including timelines, critical paths, and key milestones, while ensuring all interdependent projects are synchronized and meet delivery deadlines. Cost Management: Oversee the financial aspects of the program, including budget creation, expenditure tracking, and variance reporting. Resource Management: Efficiently allocate resources across multiple projects, ensuring appropriate staffing, tools, and support are available to meet program demands. Risk Management: Proactively identify, assess, and mitigate program risks and issues. Develop contingency plans and maintain a risk register to track all risks and mitigation actions. Support Change Adoption: Execute change management strategies to ensure smooth adoption of new technologies, processes, and workflows. Operational Efficiency: Lead efforts to streamline processes and improve operational efficiencies through lean sigma practices. Implement solutions to reduce manual effort and ensure consistent, repeatable processes that enhance scalability and improve long-term efficiency. Stakeholder Engagement And Monitoring Stakeholder Engagement: Proactively engage with a diverse group of stakeholders across all levels of the organization. Build strong relationships to ensure clear communication, secure stakeholder buy-in, and address concerns early in the process. Stakeholder Alignment: Lead the alignment of stakeholders by setting a unified vision and common objectives for global ops programs. Manage competing interests and priorities through negotiation and structured decision-making processes. Communication Strategy: Develop and implement a robust communication plan that ensures transparency across the organization for various programs. Performance and Reporting KPI Tracking and Performance Monitoring: Establish and track Key Performance Indicators (KPIs) to evaluate the success of each initiative, such as cost savings, operational efficiencies, and customer satisfaction improvements. Metrics: Utilize metrics such as return on investment (ROI), internal rate of return (IRR), time-to-value, and adoption rates to measure the effectiveness of the global ops programs. Benefit Realization: Measure whether expected benefits of the programs (e.g., efficiency improvements, increased revenue, reduced costs) are being realized, using a benefits realization plan to track short- and long-term goals. Risk Monitoring: Conduct ongoing risk assessments to ensure that new risks are identified and mitigated proactively. Use a risk management framework to classify, prioritize, and resolve risks. Program Metrics Reporting: Generate comprehensive program status reports and executive summaries for leadership and stakeholders, detailing cost, scope, schedule performance, and key milestones. What You’ll Need Proven Experience: A minimum of 10 years of program management experience., preferably in the insurance or financial sectors. Demonstrated experience in driving successful change initiatives across large organizations Strong experience in program & project management methodologies such as Agile, Scrum, or Waterfall. Analytical Skills: Strong ability to analyze program metrics, make data-driven decisions, and adjust programs as necessary. Education: MBA or a related field preferred. Strategic Skills: Strong analytical abilities, adept in market analysis and strategic decision-making. Leadership: Proven leadership skills with experience managing cross-functional teams and complex projects. Communication: Strong written and verbal communication skills, with proven ability to engage and manage stakeholders at all levels. Demonstrated understanding of business processes & controls Strong collaboration and organizational skills. Certification: PMP, PgMP, Certified ScrumMaster (CSM), Agile Certified Practitioner (PMI-ACP), and Lean Six Sigma certifications are highly preferred. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Technology Consultant Roles and Responsibilities: Need to work as a team leader (technical leader) to contribute in various technical streams of FAST configuration implementation projects. Interface and communicate with the onsite coordinators Completion of assigned tasks on time and regular status reporting Regular status reporting to the Manager and onsite coordinators Raise the issue and risk in advance and think through mitigation Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Mandatory skills: Experience in FAST Configuration (Case and Policy level), thorough knowledge and hands on experience of various concepts like Payments, disbursements, Reinsurance, ACCORD 103, NACHA, MIB, MVR, Billing Riders and extracts. Experience in Life and Annuity Insurance with knowledge on different line of business, Whole Life, Term Life, Indexed Universal Life (IUL1, IUL2,IUL3), Universal life and indexed annuities. Good knowledge on creating and modifying XML and XSLT Experience in C#, API and writing and debugging the code. Experience in any or more of MS SQL and DB2 databases. Technical experience of working on stored procedure and SQL queries Review client processes and workflows and make recommendations to the client to maximise benefits. Excellent Leadership skills Excellent business communication skills prior client-facing experience Should have understanding and experience of software development best practices. MBA/MCA/ BE / B.Tech/ equivalent with 8 to 12 year’s experience. Preferred Skills: Java, .NET Web Services, SOAP Experience in Insurance domain, preferably Life and Annuity Prior Client facing experience EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are We are looking for a Senior Director of Product Management to lead the vision, development, and delivery of our next-generation platforms in Case Management, Digital Event Processing, Intelligent Automation , and AI-driven solutions tailored for the Banking, Financial Services, and Insurance (BFSI) industry. This is a critical leadership role for someone who thrives at the intersection of strategy, innovation, and execution. You will own end-to-end product portfolios, lead and scale product teams, and work closely with cross-functional stakeholders to drive business growth and operational transformation in a highly regulated space. What You'll Do Own Product Strategy & Portfolio Direction Define and drive the product strategy, vision, and multi-year roadmap for Case Management, Event Processing, and AI/Automation-led solutions aligned with organizational goals. Drive Innovation with Emerging Technologies Champion the integration of AI/ML, event-driven architectures, and automation to transform core processes across the BFSI ecosystem. End-to-End Product Leadership Oversee the entire product lifecycle—from market research and ideation through execution, go-to-market, and customer adoption. Lead High-Performing Cross-Functional Teams Manage and grow a cross-functional team of product managers, UX/UI designers, and solution architects, ensuring collaboration, excellence, and team development. Collaborate Across Functions Partner with Engineering, Sales, Marketing, Compliance, and Customer Success to deliver scalable, customer-centric solutions that meet both business and regulatory needs. What You'll Have ✔️ 15+ years in product management, including 5+ years leading teams in BFSI or enterprise SaaS. ✔️ Proven experience building and launching digital products from scratch in financial services, insurance, or fintech. ✔️ Hands-on experience with building products in Case Management, Digital Event Processing, and Process Automation . ✔️ Strong leadership in scaling and mentoring cross-functional product teams . ✔️ Track record of driving innovation using AI, automation , and event-driven technologies in regulated environments. ✔️ Expertise across the full product lifecycle, from strategy and roadmap to delivery and adoption. ✔️ Skilled in navigating complex stakeholder environments and aligning with business, compliance, and tech teams. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As a Site Reliability Engineer at Zinnia, you will play a pivotal role in designing, building, and maintaining the infrastructure and systems that support our applications and services. You will collaborate with cross-functional teams to ensure our platform is scalable, reliable, and efficient. Your expertise will be crucial in driving the automation and optimization of our infrastructure. WHAT YOU’LL DO: Participate in the design and development of enterprise platform solutions that aims at providing consistent and secure methods for developers to develop, build, deploy and run their applications. Support developers from other teams by providing DevSecOps best practices. Design, develop, and maintain scalable infrastructure solutions. Implement and manage CI/CD pipelines to automate build, test, and deployment processes. Monitor system performance, identify issues, and implement improvements to enhance reliability and performance. Collaborate with development, operations, and security teams to ensure platform stability and security. Develop and maintain infrastructure as code using tools such as Terraform and Spacelift. Ensure proper documentation of infrastructure configurations, processes, and policies. Participate in on-call rotation to provide 24/7 support for production systems. Stay current with industry trends, technologies, and best practices to continuously improve the platform What You’ll Need 5+ years of SRE experience, DevOps Engineer, platform engineering or similar role. Experience in developing and managing infrastructure as code using Terraform. Experience with Spacelift is a plus. Proficiency in programming languages like Python, Bash, Javascript/Typescript, Java, C# or Go. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Experience with DevSecOps tasks (Environment provisioning, CI/CD Pipelines, implementing security tools for DAST and SAST monitoring). Excellent work ethic. Ability to work and travel independently. Effective strategic thinking skills. Expert level communication, interpersonal, and critical thinking skills. Expert level troubleshooting skills. Experience working in an Agile/Scrum environment. Extensive experience working with cloud platforms such as AWS, Azure, or Google Cloud Stay up to date with the latest trends and technologies when it comes to infrastructure as code. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As a Site Reliability Engineer at Zinnia, you will play a pivotal role in designing, building, and maintaining the infrastructure and systems that support our applications and services. You will collaborate with cross-functional teams to ensure our platform is scalable, reliable, and efficient. Your expertise will be crucial in driving the automation and optimization of our infrastructure. WHAT YOU’LL DO: Participate in the design and development of enterprise platform solutions that aims at providing consistent and secure methods for developers to develop, build, deploy and run their applications. Support developers from other teams by providing DevSecOps best practices. Design, develop, and maintain scalable infrastructure solutions. Implement and manage CI/CD pipelines to automate build, test, and deployment processes. Monitor system performance, identify issues, and implement improvements to enhance reliability and performance. Collaborate with development, operations, and security teams to ensure platform stability and security. Develop and maintain infrastructure as code using tools such as Terraform and Spacelift. Ensure proper documentation of infrastructure configurations, processes, and policies. Participate in on-call rotation to provide 24/7 support for production systems. Stay current with industry trends, technologies, and best practices to continuously improve the platform What You’ll Need 5+ years of SRE experience, DevOps Engineer, platform engineering or similar role. Experience in developing and managing infrastructure as code using Terraform. Experience with Spacelift is a plus. Proficiency in programming languages like Python, Bash, Javascript/Typescript, Java, C# or Go. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Experience with DevSecOps tasks (Environment provisioning, CI/CD Pipelines, implementing security tools for DAST and SAST monitoring). Excellent work ethic. Ability to work and travel independently. Effective strategic thinking skills. Expert level communication, interpersonal, and critical thinking skills. Expert level troubleshooting skills. Experience working in an Agile/Scrum environment. Extensive experience working with cloud platforms such as AWS, Azure, or Google Cloud Stay up to date with the latest trends and technologies when it comes to infrastructure as code. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

City/Cities Hyderabad Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 09-Jun-2025 Job ID 9703 Description and Requirements Role Value Proposition MetLife is offering an exciting opportunity to contribute to our digital and AI transformation journey. We are seeking experienced platform engineers to drive the transformation that will enable business results. The Platform Engineer is responsible for the design, development, testing and maintenance of Salesforce solutions. Key Responsibilities: Ways of Working – Adoption of the Agile ways of working in the software delivery lifecycle and continuous learning of new methods and technology Technical expertise in the design, development, coding, testing, and debugging of Salesforce to ensures that projects meet’s or exceed specified standards and end-user requirements Reviews solution designs and related code. Investigate and resolve production management incidents, problems, and service requests. Excellent organizational and coordination skills. Ability to work both independently and with a team. Experience in Insurance industry is plus. Candidate Qualifications: Education: Bachelor of Computer Science or equivalent Experience: Minimum 6+ years of experience in the design, development, coding, testing and debugging of Salesforce development. Hands-on experience in design, build, and deploy custom Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce development tools Hands-on experience in integrating Salesforce with external systems Proficient in Apex (Salesforce's proprietary language), Visualforce, and understanding of JavaScript and HTML Deep understanding of Salesforce core functionalities, including objects, fields, relationships, workflows, and security settings Experience in developing and implementing applications using modern technology stack and patterns including cloud native patterns, public cloud (e.g. Microsoft Azure), AI/Big Data, API and web/mobile apps Experience in developing mission critical applications, highly resilient, secure and performant from scratch in a complex and regulated environments will be an added advantage Proficiency in software development lifecycle including CI/CD, test driven development, domain driven design and Agile ways of working (including shift-left) Skills and Competencies: Competencies Communication: Ability to communicate effectively to ensure results are achieved Collaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment (e.g. Japanese) Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: CI/CD (Azure DevOps) Development Frameworks and Languages: Apex, Lightning Web Components (LWC),JavaScript, Aura Framework Data Management: Database (Oracle) APIs (REST API) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE) Salesforce Security and Monitoring: Secure Coding (Veracode) Authentication/Authorization (CA SiteMinder) Log & Monitoring (Azure AppInsights, Elastic) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!