Analyst

Job Description

About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. candidate will assist the team with the following tasks: Accounting related tasks - Support the ongoing maintenance of the books and records of the Luxembourg entities - Assist with the preparation of a weekly cash report - Assist with the preparation of other ad hoc reports for analysis and review Corporate secretarial tasks - Assist the update of related party loan documentation for drawdowns/repayments - Assist in the preparation of shareholders resolutions - Assist in the preparation of AML/KYC documents Administrative tasks - Support the expense management process (maintenance of registers, electronic files, etc.) - Assist with the preparation of monthly/quarterly expense payments - Assist with the preparation of monthly expenses reports Other opportunities may arise to assist the Finance team on other accounting and ad hoc projects from time to time. Qualifications and Experience: The individual we are looking to hire should have a basic understanding of general accounting principles and business administration. - Finance or business administration degree or equivalent - Experience with financial systems and tools, such as Microsoft Office, a plus - Quick learner with the ability to multitask and quickly turnaround ad-hoc requests in a fast-paced environment. - Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines. - The role requires effective communication across various teams globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must. Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed