Analyst / Senior Analyst Banking - Data Management / MDM

Analyst / Senior Analyst Banking Operations

Career Level: P1

Job Category: Associate

Role Type: Hybrid

Job Location: Bangalore  

Value Preposition

• We are looking for a highly motivated, analytical, and resourceful Operations Analyst who can support FCBs growth.
• You bring your real self to work, and you live our values - trust, teamwork, and accountability

About the Team:

The Data Stewardship team is a group of dedicated professionals who ensure clean, reliable and accurate business data within the bank. Our values drive everything we do. Join us and make a meaningful impact on your career.

Impact(Job Summary/Why this Role Matters)

In this role you will be responsible for providing professional, timely and efficient service to FCB client requests through the processing of ensuring data quality. You will do this by proactively driving and contributing to First Citizens vision of clean, reliable and accurate business data. Data Stewardship also involves the identification and maintenance of relationships between receivables and other third-party sources. You will be required to review system generated tasks to identify relationships; perform maintenance request to update record attributes as needed. At times provide support of user acceptance testing for data remediation projects. You will work with colleagues and management to improve the quality of client service delivered to our clients.

Key Deliverables(Duties and Responsibilities)

• Accuracy and Attention to detail

  Evaluate and monitor data quality, integrity, accuracy and consistency to include identifying and reporting anomalies. Understand internal data flows.

• Organization and timeliness

  Prioritize work to meet service level agreements for various lines of business. You identify and escalate in a timely manner complex issues or situations that require further analysis or investigation to determine nature of the problem to identify a feasible solution for client.

• Initiative and continuous improvement

  Identify and participate in implementing efficiencies to existing processes. You will assist the management team and department in various department initiatives or ongoing projects related to data remediation.

• Compliance

  – Compliance with all First Citizen Bank regulatory training and ensure these programs and policies are applied consistently across the business. Personally responsible for compliance with all such regulatory and governance programs. Display clear understanding of key risk in processing and aid in identifying and driving implementation of solution.

• Accountability -

  Accountability for understanding and adhering to bank policies, procedures, legal and compliance are critical in this role. Assist the Supervisor/Manager in ensuring that adequate operations controls are implemented, risks are mitigated, and processes are compliant with regulatory requirements

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Skills and Qualification(Functional and Technical Skills)

Functional Skills:

Analytical and Organizational Skills

Strong organizational and time management skills are important as multi-tasking is essential Ability to prioritize effectively Must have excellent verbal, written and interpersonal communication skills

Decision making under pressure

Capability to make sound, time sensitive decisions in high volume and high-risk scenarios. Proactive in escalating potential risks to seniors in the team or manager.

Team member Engagement

 Must be able to work independently in completing assigned duties while also working as a team to keep associates apprised on any changes. Lead/Support data remediation projects as assigned

Education and Experience:

• Degree/master’s degree in Banking and Finance
• 2-7 yrs. of legal entity data/Client Master data management experience
• Proficient with Informatica MDM
• US banking experience is a plus.

Technical/Business Skills:

Data Analysis & reporting

a. Excellent analytic and reporting skills

b. Experience with Informatica MDM

C. Expertise on MS office tools

Relationships & Collaboration

• Reports to: Senior Manager, Banking Operations
• Partners: Onshore teams and various business lines

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Accessibility Needs

Role & responsibilities