Analyst - SDU

ReSource Pro Operational Solutions Private Limited, Bangalore

About ReSource Pro:

About Us:

• ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.
• Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock.
• Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.
• Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade.
• We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability.

ReSource Pro Global Achievements:

• ISG Provider Lens Insurance BPO Services and Platform Solutions 2020
• ReSource Pro is placed as High in Product Challenger.
• EVEREST PEAK Matrix – P&C Insurance BPS Peak Matrix Assessment 2021

Roles & Responsibilities:

1. Process EB tasks such as enrollments, changes, and terminations.

2. Identify and update changes on carrier websites or submit by email to carriers.

3. Set up groups/plans in Ease or Employee Navigator based on source documents.

4. Maintain accurate records in Benefits Administration platforms and/or carrier portals.

5. Create and update comparative analysis of carrier quotes, plan renewals, and contribution strategies (spreadsheeting).

6. Add employees to the COBRA website when enrolled in medical, dental, or vision plans.

7. Assist in managing Qualifying Life Events (QLEs) such as marriage, birth, or loss of coverage.

8. Ensure compliance with HIPAA privacy and security standards.

9. Conduct contract reviews (Medical and Non-Medical) for accuracy and compliance.

Prepare and review reports, including: Payroll deduction audits, Renewal reports, Experience reports

Census formatting

10. Must demonstrate strong attention to detail.

11. Conduct audits and reconcile reports to identify and correct discrepancies.

12. Maintain and update training materials, logs, and process documentation.

Employee Value Proposition:

• Join

Work with the best in class profession and know what they do

• Learn

Learning is a lifelong process and you will have ample opportunities to develop

• Advance

Real time promotions on business needs.

• Earn

Our total reward strategy is much more than the base salary

Please apply only if you possess prior experience in the listed responsibilities.

Please share your resume to Jeevan_Naik@resourcepro.in