At American Express, our culture is built on a 175-year history of innovation, shared At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
About Global Supply Management
Global Supply Management (GSM) is responsible for partnering with Amex colleagues to optimize their third-party spend. The team provides strategic consultation to the business while providing end-to-end procurement services. It maximizes the purchasing power of the enterprise to drive the best value from its supplier base which then frees-up investment capacity for the enterprise. GSM, together with its business partners, manages the supplier strategy for the enterprise: identifying and on-boarding new third-party suppliers, realizing significant cost savings, and generating value through collaboration with GCS and GMNS.
About the Role
This hybrid working role is expected to lead best in class sourcing and contracting process insights and experience in the pursuit of driving supply opportunities at competitive cost and high quality, ensuring and realizing the optimum business value through the sourcing and contracting processes as guided by the American Express Management Policies.
The role has oversight and responsibility of the Source to Contract team based in India primarily responsible for supporting APAC region. It is expected to work with various Category and market managers to ensure projects remain on track and delivered to stakeholder satisfaction.
This Position is expected to work with cross functional and multiple market Colleagues ensuring consistent process and experiences to business partners and category management teams.
Responsibilities
Work with internal and external customers and understand how their needs can be met in conjunction with the strategic objectives of procurement, business unit management and the Blue Box
Initiate and drive strategic sourcing and contracting activities that have an impact on American Express revenue and profitability.
Ensure downstream processes (i.e. contracting, regional/local sourcing, etc.) properly follow the framework of overall global category strategies.
Work with SSBE colleagues to prioritize strategies, estimate workload, identify resources to ensure successful delivery of promised results
Acts as a key resource to and has primary Relationship Lead responsibility for Sourcing Contract Delivery. Lead and develop relationships with various key stakeholders.
As needed, lead meetings to identify issues and Business requirements and work in partnership with Business and Category management on priorities, timelines and deliverables.
Cross functional approach in engaging relevant stakeholders in negotiation decisions.
Serve as a coordinative escalation point (for contract delivery with respect to contracts owned by Business and Category Management) during contract negotiations.
Identify value add opportunities and drive savings.
Partnering closely with internal customers and suppliers to understand business requirements and market trends.
Identify and assess spend optimization opportunities while maintaining or improving quality service levels of suppliers and ensuring they are operationalized and sustained
Embodies the One Team mindset, understanding the teams capacity and capabilities to be ready to rally as and when needed to meet the teams commitments across the world.
Maintaining and promoting the Blue Box Values by ensuring that work is completed to the highest professional, legal, and regulatory standards, and that the activities subject to review/procurement comply with the Companys stated business ethics.
Required Skills
More than 7 years of extensive, broad-based procurement experience across category management, sourcing and / or contracting experience
A bachelor s degree (business management, supply chain management or finance is desirable). MBA or equivalent preferred.
Excellent people skills to bring together the right narrative and players to find a solution for situations.
Experience in leading complex negotiations, including understanding trade-offs between strategic and financial drivers and contractual protections, demonstrating financial and business acumen
High degree of creativity to identify and assess key drivers of success, implications of alternatives and recommendations for execution
An innovator, who can operate autonomously and make complex decisions in ambiguous situations and under time pressure
Outstanding relationship and communication skills with ability to collaborate and influence across levels with internal and external partners.
Strong ability to work in a fluid, fast-paced, and at times unstructured environment and maintain flexibility to meet the changing needs of the customer, business units, and American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
