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Priority Technology Holdings
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Analyst - Payment Operations

Analyst - Payment Operations

Priority Technology Holdings

6 - 11 years

8 - 13 Lacs

chandigarh

Posted:3 weeks ago| Platform:

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Skills Required

product management training qa agile scrum technical writing senior analyst medical insurance management monitoring technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job_Description":"

We are looking for an experienced Sr. Technical Writer with 6+ yearsexperience to join our organization who will be the evangelist in crafting elegant technical documents that can be easily understood by a wide range of audience. You must have a passion to understand how Payments software products work and enjoy deciphering technical jargon into easy to read narratives. You should have worked in product management teams using agile/ scrum methodologies and be able to show that you have put out software product document releases, webinars and presentations. This position is full-time. You will be responsible for the end-to-end technical writing including API documentation, Release Notes, Guides, white papers, training materials etc. The candidate should be able to lead a team of technical writers and train new tech writers, Should be able to follow and monitor the technical writing process and best practices for the entire team.

Requirements

A Senior Technical Writer collaborates closely with engineers, product managers, and other stakeholders to ensure accuracy and clarity in all documentation. The key responsibilities of a Senior Technical Writer include:

Responsibilities:

Develop and maintain technical documentation: Write and update user guides, API documentation, tutorials, release notes, and other technical materials.
Collaborate with cross-functional teams: Work closely with product managers, developers, and QA teams to gather information and ensure accurate documentation.
Establish documentation standards: Define and implement style guides, templates, and best practices to ensure consistency across all materials.
Simplify complex concepts: Translate highly technical information into clear, concise, and user-friendly content for both technical and non-technical audiences.
Review and edit content: Ensure that all documentation is free from errors, follows proper grammar, and meets style guidelines.
Manage content lifecycle: Organize and maintain documentation repositories, ensuring that all materials are up-to-date and relevant.
Train and mentor junior writers: Provide guidance and feedback to less experienced writers, helping them improve their skills and understanding.
Stay updated with industry trends: Continuously research and stay informed about new technologies, tools, and methodologies that could improve documentation processes.
Benefits

5 Days Working

One Complimentary Meal per Day

Internet Reimbursement

Gym Reimbursement

Group Medical Insurance

Mental Health support benefits

Relocation Assistance (if Applicable

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Analyst - Payment Operations