Analyst - Payment Operations

Job Description

Job_Description":" About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Settlement Analyst As an Analyst within Payment Operations, you will manage and responsible for handling daily ACH return files from our sponsor banks. Based on the returns you will process each one according to the return reason code. You will be responsible for completing daily merchant releases and maintaining department email inbox. Duties Include: Work, report and recover daily ACH returns from Sponsor Banks. Work, report and correct daily Merchant Settlement rejects from Back End Platform. Monitor and respond to requests via department email inboxes. Complete daily Reserve and Suspended releases by assigned deadlines. Prepare wire release requests. Assist with daily reconciliation of platforms. Work with accounting to provide detailed reports. Maintain Refund and ETF Adjustment Ledgers. Prepare and maintain third party Collection files. Prepare and maintain monthly Write Off and Residual Recovery Ledger. Other duties as assigned. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Create and Manage SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 yearsexperience in payment processing. Good understanding of Banking and Payments industry. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Knowledge of TSYS, First Data systems a plus. Benefits Company Profile Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. ","