Work from Office
Full Time
-Provide analytics support to Novartis internal customers (CPOs Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. About the role Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Key Responsibilities Create and deliver Field Excellence insights as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Design, develop and/or maintain ETL based solutions that optimize field excellence activities based on Country commercial excellence needs through a variety of evolving infrastructure landscape Deliver services through an Agile project management approach with appropriate documentation and communication throughout the delivery of services Maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that collect qualitative and quantitative data of field excellence related trends across Novartis operating markets Essential Requirements: 2 years experience in SQL and Excel Learning Agility Ability to manage multiple stakeholders Experience in Pharma datasets, Experience in Python or any other scripting language Desirable Requirements University/Advanced degree is required, masters degree or equivalent experience in fields such as business administration, finance, computer science or technical field is preferred Experience of at least 3 years in using ETL tools (Alteryx, DataIKU, Matillion etc) and hands on to cloud-based platforms like SnowFlake is mandatory
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