Analyst

Job Description

Electronic Data Interchange Analyst is responsible for determining system outages that impact service for electronic commerce transactions (i e , business applications, BizLink, Gentran, LowesLink ) Once an issue has been determined, the appropriate escalation and resolution of any issues Another responsibility is to collaborate with Merchandising and other teams to ensure vendors are set up, tested, and moved to production by the time orders are ready to be placed Overcoming vendor delays in this process requires a great deal of finesse, encouragement cheerleading Once a vendor has moved from test to production, resolving issues with EDI standards and adherence to Lowes EDI requirements requires a coordinator to work with the vendor to resolve issues in the setup of their internal processes and in many cases requires their assistance to work with a Merchandiser or Inventory Fulfillment person to tweak the way their programs are set up to send/receive the appropriate information from the vendor Ensuring the validity of the data allows the receiving business systems to accurately determine product arrival, schedule resources accordingly, or advise a customer of an upcoming delivery or delay