Analyst II

As a Process Engineer at Citi, you will be responsible for monitoring, assessing, analyzing, and evaluating processes and data. Your role involves identifying policy gaps, formulating policies, interpreting data, making recommendations, and researching factual information. You will also be tasked with identifying inconsistencies in data, defining business issues, and formulating recommendations on policies, procedures, or practices. Your impact will be restricted to your own team, with limited but direct influence on business outcomes. **Key Responsibilities:** - Represent the USPB Controls Automation & Optimization team on control-related business projects - Interact with USPB business, Application Development, Policy, and other functional business partners to optimize business strategies - Research data sources to clarify and redefine business requirements - Perform data mining and reporting support for internal and external audit reviews - Drive the development of complex controls, ad-hoc analysis, and reporting using current and new sources - Develop analytical solutions to introduce efficiencies within existing credit processes and fraud prevention strategies - Validate reporting metrics and calculations to ensure business needs are met - Collaborate with cross-functional teams to create and implement new/updated control solutions - Communicate effectively with Senior Management within supported business area(s) - Evaluate the efficiency of existing information/reporting and suggest improvements - Assume informal/formal leadership roles within the team and participate in coaching and training of new team members **Qualifications:** - Knowledge of Citi USPB business processes and process quality control terminology - 2+ years of experience using SAS and SQL - Experience with UNIX, EDW, TSO, JCL, COMET, COGNOS, VBA, or big data is a plus - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access) - Experience in using large consortiums of complex data and demonstrated problem-solving skills - Ability to translate business needs into actions and effectively communicate results - Strong interpersonal skills to interact with various levels within the organization **Education:** - Bachelor's degree in Statistics, Economics, Finance, Mathematics, or a related quantitative field is required, or equivalent combination of education and experience This job description provides a high-level overview of the responsibilities and qualifications. Other duties may be assigned as required.,