Analyst - Field Force Analytics

Your responsibilities include, but not limited to:

• Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
• Resource planning and deployment (Segmentation, targeting, call plan management)
• Field Performance excellence (goal setting, incentive design & modelling, Incentive operations and reporting)
• Field Excellence reporting and insights
• Designs and/or maintains various technology based solutions that optimizes field excellence activities based on Country commercial excellence needs through varied variety of evolving infrastructure landscape including but not limited to
• Data ETL platforms (Alteryx, SQL, Databricks, etc.)
• Workflow management and automation tools (viz Sharepoint, MS PowerApps, RPA, etc)
• Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc
• Support team leaders in recruitment and on-boarding of new associates within the organization
• Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function
• Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events
• Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes
• Comply to all Sandoz operating procedures as per legal / IT / HR requirements

What you ll bring to the role:

Essential Requirements:

Education

Languages:

Experience:

- Experience (1-3 years) in analytics based organization or pharmaceutical company or Pharma services domain

- Should have an understanding of Pharmaceutical business including its regulatory environment

- Strong analytical thinking with problem solving approach

- Proven track record of delivery analytics and insights for field excellence and/or data enable solutions

- Should have worked in an international company with exposure to working in cross-cultural environment

- Should be customer service oriented and consultative solution delivery

- Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

You ll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing